Responsibilities

• Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in account and Bad Bench reduction
• Champion the implementation and adoption of standard Global Processes
• Support and deliver operational excellence and automation and implement best practices and drive efficiency and standardization as approved by
• Assess new Laws, policies and practices, organization changes and the impact on the Global Processes and communicate such changes and impact to client
• Lead and be responsible for all trainings and knowledge transfer relating to the GPO Services
• Create Transformation Road Map and deliver projects aligned with client
• Deploy RPA, Macros, Visualizations dashboards and Lean Six sigma, COE projects for mitigating process issues and improving Operational efficiencies identified across towers
• Design, implement, test and complete all In-Scope CI Projects
• Engage and leverage lean six sigma practices and processes
• Support Operations to meet key transformation objectives of client and deliver required business value, productivity
• Identify and log Issues and Incidents, perform Root Cause Analysis and determine root causes that are leading to Issues; recommend process and System improvements; and resolve Issues and Incidents
• Manage client relationship and deliver transformation roadmap.
• Lead large teams for transformation resources to deliver program.
• Drive deployment of AIML tools in operations to improve process performance, metric improvement and deliver business value.

Qualifications we seek in you!

Minimum Qualifications

• Experience in Oracle Fusion, Tririga, SAP, S4Hana, Service Now etc. or similar technology and technology deployments
• Experience in driving RPA program and deploying RPA across platforms
• Extensive experience in Procure to Pay domain, should have lead transformation across all sub-processes like Account Payable, Payments etc.
• Experience in driving continuous improvement using Lean, Six Sigma Methodology
• Experience in managing client discussion and driving large transformation programs
• Experience in deploying AIML or Generative Ai solution and driving analytics programs
• Project Management skills – Strong Influencing skills and clarity of thought on effective project management are required
• People Leadership: Ability to coach & mentor people. Ability to effectively influence & motivate others and Ability to work in diverse teams and with multiple stakeholders
• Delivers oral and written communications that have clarity and impact
• Creates a team environment of accountability and commitment for reaching project goals
• Must be able to work in dynamic and tight deadlines to meet the project schedule
• Exposure to business metric improvement initiatives like close optimization
• Understanding of Defining SLA/KPI and linking it to business metrics
• Experienced Process improvement and Automation expert with domain exposure in F&A

Preferred Qualifications/ Skills

• Lean Six Sigma- GB / BB certification
• Exposure to AIML certification would be added advantage
• Tenured experience leading transformation