Technology Oriented
Business Intelligence Analyst — Healthcare Mobility Operations
Technology OrientedLatvia12 hours ago
Full-timeResearch, Analyst +1

About Tecorien

Tecorien is a product development company that builds and supports mobility management platforms for US-based healthcare transportation firms. Our software powers ground transportation operations across the United States — moving millions of passengers every year through dispatch systems, driver apps, passenger booking platforms, and back-office solutions.

100+ engineers. 10+ shipped products. Long-term partnerships, not projects.


Why This Role Exists

When you're moving millions of passengers, data is operations. A delayed trip isn't just a number — it's a patient missing an appointment. A payment discrepancy isn't just a spreadsheet row — it's a contractor relationship at stake.

We need someone who can turn raw data into operational advantage: surface delays before they cascade, reconcile payments before they become disputes, and give our operations and finance teams the visibility to stay ahead — not react.

You'll own reporting that matters. Not vanity dashboards — real outputs that drive daily decisions across US healthcare transportation operations.


What You'll Do

Operational Reporting

  • Build and maintain dashboards tracking on-time performance (OTP), trip delays, and service disruptions
  • Create alerting and monitoring so operations teams catch issues early—not after complaints
  • Analyze patterns: Why are certain routes underperforming? Where are bottlenecks forming?
  • Support ops teams with ad-hoc analysis when they need answers fast

Financial Reporting

  • Own contractor payment reports—reconciliation, accuracy, dispute prevention
  • Build billable vs. payable reporting for finance teams
  • Track revenue, costs, and margins across service types and clients
  • Ensure financial data flows cleanly between systems

Data Infrastructure & Collaboration

  • Work with engineering to identify gaps in data visibility and help enable better instrumentation
  • Research and surface the most important data points the business isn't yet tracking
  • Write and optimize SQL queries across BigQuery, PostgreSQL, and Spanner
  • Build and maintain Power BI dashboards (or similar) that stakeholders actually use

Cross-Functional Partnership

  • Translate operations and finance needs into data requirements
  • Communicate findings clearly—numbers mean nothing without narrative
  • Train teams on self-service reporting where appropriate


KPIs we care about:

  • Report accuracy and reliability
  • Time-to-insight on operational issues (delays surfaced faster)
  • Reduction in payment discrepancies and disputes
  • Stakeholder adoption of dashboards you build


What You Bring

Experience

  • 2–4 years in BI, data analysis, or operations analytics roles
  • Track record of building reports that drive business decisions—not just charts
  • Experience working with operations, finance, or cross-functional stakeholders
  • Transportation, logistics, or healthcare domain experience is a strong plus

Technical Skills

  • SQL — advanced proficiency (complex joins, window functions, query optimization)
  • Experience with data warehouses: BigQuery, PostgreSQL, or similar
  • Power BI (or Tableau, Looker) — dashboard creation, data modeling
  • Excel proficiency for ad-hoc analysis and financial reporting
  • Python for data processing/automation — nice to have

Mindset

  • You care about data accuracy — "close enough" isn't good enough for payments or OTP
  • Proactive: you surface insights, not just answer questions
  • Strong communicator: you translate data into decisions for non-technical stakeholders
  • Curious about the domain: you want to understand why trips are late, not just that they're late

Languages

  • English — fluent (written and spoken) — required
  • Russian — a plus (large part of team is Russian-speaking)


What We Offer

For Stability

  • Salary: €1,500 – €2,500 gross/month (based on experience)
  • Equipment provided
  • Paid time off
  • Long-term product work with steady, meaningful projects

For Development

  • Training & corporate trips
  • Work directly with engineering teams on data infrastructure
  • Exposure to full-stack transportation operations: dispatch, routing, billing, compliance

For Impact

  • Your dashboards keep operations running smoothly
  • Your reports ensure contractors get paid correctly
  • Your analysis helps patients arrive on time


Hiring Process

Fast and focused:

  1. Intro call with recruiter
  2. Technical interview — expect SQL questions and discussion of past reporting work

We respect your time. No endless rounds.


How to Apply

Send your application to [email protected] with:

  1. Resume/CV
  2. 1–2 examples of your work (any of these help):
  • Dashboard or report you built — screenshot or description of what it tracked and who used it
  • SQL query you're proud of (redacted is fine) — what problem did it solve?
  • Brief note on a data insight you surfaced that drove a business decision

This helps us move fast and have a real conversation about your experience.


Why Tecorien

Data that matters — Not vanity metrics. Reports that keep operations running and payments accurate.

Scale that matters — Millions of rides across the US, 10+ products, healthcare transportation

Team of 100 engineers — Collaborate with engineering to improve data infrastructure

Domain with purpose — Healthcare mobility that gets patients where they need to be


Ready to turn data into operational advantage? Apply now.

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