Office & IT Assistant

Our client is seeking a proactive, organised, and dependable professional to ensure the smooth running of their office and provide essential first-line IT support. This position suits someone who enjoys variety, thrives in a structured environment, and takes pride in being the go-to person for both office coordination and day-to-day IT needs. The office is located near the airport.

Your Responsibilities

Office Support (70%)

• Manage day-to-day office operations, including stock, supplies, and vendor coordination
• Handle incoming and outgoing post and maintain office compliance with internal policies
• Support invoice processing, expense reporting, and tracking small operational budgets
• Arrange travel bookings, manage itineraries, and handle travel documentation
• Assist with onboarding of new employees (workstations, access setup, welcome materials)
• Coordinate with the Operations Manager on internal projects and process improvements
• Maintain an organised, efficient, and well-equipped office environment

IT Support (30%)

• Serve as the first point of contact for IT issues, troubleshooting hardware, software, and connectivity problems
• Perform basic Microsoft 365 administration: user setup, password resets, licence management, and group access
• Manage and track IT equipment, including laptops, monitors, and accessories
• Liaise with external IT service providers for escalated issues or maintenance
• Monitor and maintain shared systems such as SharePoint, Teams, and OneDrive
• Support the rollout of new tools, updates, and basic staff training on systems

Your Profile

• 2–5 years’ experience in office administration, coordination, or IT support
• Strong working knowledge of Microsoft 365 (Outlook, Teams, OneDrive, SharePoint, Excel)
• Confident troubleshooting day-to-day IT issues and coordinating with service providers
• Highly organised with excellent attention to detail and multitasking ability
• Proactive, service-oriented, and solutions-driven
• Clear and confident communicator, comfortable liaising with internal teams and suppliers
• Fluent in English; additional languages are an asset
• Reliable, discreet, and enjoys being the trusted go-to person in the team

If this opportunity feels right for you, we’d love to hear from you. Kindly note that a valid Luxembourg work permit is required for consideration. All applications are handled with the utmost confidentiality, feel free to review our privacy policy on our website. We are proud to be an equal opportunity recruitment firm and welcome candidates from all backgrounds.