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- Develop, implement, and enforce privacy frameworks that address business requirements
- Monitor compliance with telecom regulations (e.g., lawful interception, SIM registration, call detail records retention) and financial sector regulations (e.g., AML/KYC, PCI DSS, PSD2, Central Bank data policies).
Act as the primary point of contact with regulators, data protection authorities, and financial supervisory bodies. - Conduct Privacy Impact Assessments (PIAs) and Data Protection Impact Assessments (DPIAs) for:
- Telecom-related Risks (5G, IoT, mobile apps, location services).
- Financial Risks (mobile money, digital wallets, payment gateways).
Oversee third-party and vendor risk management, including fintech partners, roaming partners, and outsourced call centers.
Integrate privacy risk controls into the organization’s enterprise risk management framework.
Ensure privacy by design and default in:
Telecom systems: network monitoring, fraud management, big data analytics, and AI customer engagement tools.
Financial systems: payment platforms, credit scoring models, blockchain/DLT solutions, cloud-based solutions.
- Collaborate with Technology, IT, InfoSec, and product teams to integrate encryption, tokenization, anonymization, and consent management technologies.
- Lead the privacy incident response process across both telecom and financial services.
- Coordinate investigations, customer communications, and regulatory reporting for any data breaches.
- Implement remediation actions and lessons learned programs.
Develop training tailored to telecom staff (call centers, retail outlets, engineers) and financial services staff (fintech, risk, AML & compliance teams).
Promote a privacy-first culture across all
Partner with Legal, Compliance, Information Security, and Risk teams.
Liaise with business leadership to align privacy strategy with corporate objectives.
Engage with regulators, auditors, and industry associations to stay ahead of evolving requirements.
Key Skills
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