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- Provide day-to-day operational support for production environments, ensuring high availability and reliability of critical services.
- Develop, maintain and enhance automation scripts and tools using Bash, Python and Ansible to streamline operational tasks and incident response.
- Monitor system performance, proactively identify issues and implement solutions to prevent service disruptions.
- Collaborate with development, QA and infrastructure teams to implement practices for deployment, monitoring and incident management.
- Participate in on-call rotation and respond to production incidents, performing root cause analysis and driving resolution.
- Maintain and improve configuration management, CI/CD pipelines and infrastructure as code practices.
- Document operational processes, troubleshooting steps and automation workflows.
- Proven experience in a production support or SRE role within a complex, high-availability environment.
- Strong automation skills with proficiency in Bash, Python and Ansible.
- Experience with monitoring and alerting tools (e.g. Prometheus, Grafana, Elastic stack, Datadog).
- Solid understanding of Linux/Unix systems administration and troubleshooting.
- Familiarity with cloud platforms (e.g. AWS) and containerisation technologies (e.g. Docker, Kubernetes).
- Experience with configuration management and infrastructure as code tools (e.g. Terraform, CloudFormation).
- Knowledge of networking fundamentals, security practices and incident management processes.
- Excellent problem-solving skills, attention to detail and ability to work under pressure.
- Strong communication and collaboration skills.
- Experience with version control systems (e.g. Git).
- Familiarity with Agile methodologies and DevOps culture.
- Exposure to database administration and troubleshooting (e.g. MySQL, PostgreSQL, Oracle).
- Scripting or automation experience with other languages (e.g. Go, Ruby).
- Competitive salary
- One day of working from home per week
- Engaging company culture with a focus on innovation.
Ruolo: Altro
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