EUC Level 1 Engineer

Role Description

The EUC (End User Computing) Level 1 Engineer will provide technical support, troubleshoot, and resolve end-user IT issues. Responsibilities include installing and configuring hardware and software, managing user accounts, assisting with peripheral devices, and maintaining documentation. This is a contract role, requiring technical service delivery on-site in Bergen.

Qualifications

• Strong technical skills, including troubleshooting, hardware installation, and software configuration
• Proficiency in managing end-user accounts and troubleshooting peripheral devices
• Basic knowledge of IT infrastructure and networking fundamentals
• Exceptional problem-solving skills and customer-focused mindset
• Excellent verbal and written communication skills
• Ability to work on-site and collaborate effectively with team members
• Hardware and end-user support
• Network troubleshooting
• Meeting room / AV support