Program Manager

We have new opportunity for "Cards Fraud Transaction Monitoring Program Manager" with our client. Interested candidates send me your CV to [email protected].

Job Title: Cards Fraud Transaction Monitoring Program Manager

Location - Dubai

Role Type - 6+ months contract

Executive Summary

We are seeking a Cards Fraud Transaction Monitoring Program Manager to lead the strategic delivery and governance of our fraud monitoring program across card products in the UAE. This role focuses on program leadership, stakeholder engagement, and structured execution, ensuring compliance with regulatory and card scheme requirements while driving technology and process enhancements. The ideal candidate will have proven experience in managing complex, multi-stakeholder programs within financial services, strong governance and risk management skills, and the ability to influence senior stakeholders. PMP or PgMP certification and familiarity with fraud risk frameworks are highly desirable.

Key Responsibilities

Program Governance & Strategy

• Define and maintain the program roadmap, objectives, and success metrics for fraud transaction monitoring across card products. o Establish governance frameworks, steering committees, and reporting structures to ensure transparency and accountability.

Delivery Management

• Drive the implementation and enhancement of fraud monitoring systems, rules engines, and analytics platforms.
• Coordinate multiple workstreams (technology, operations, compliance) to deliver program milestones on time and within budget.
• Oversee integration of HMS and Cloud-based components within the Transaction Fraud Monitoring ecosystem, ensuring seamless connectivity and vendor-managed cloud compliance. Stakeholder Engagement
• Act as the primary liaison between fraud operations, IT, compliance, and senior leadership. Manage relationships with external vendors, card schemes, and regulators to ensure program compliance and best practices.

Risk & Compliance Oversight

• Ensure adherence to UAE regulatory requirements (CBUAE) and global card network mandates.
• Monitor program risks, maintain risk registers, and implement mitigation plans.
• Establish robust financial governance by tracking budgets across all phases, maintaining accurate PAR references

Planning & Reporting

• Develop dashboards and executive reports on program progress, fraud trends, and system performance.
• Highly skilled at plan formation; and management of plans from inception through to implementation.
• Present updates to senior management and regulatory bodies as required.
• Provide regular financial reporting and variance analysis to stakeholders, highlighting risks and corrective actions.

Continuous Improvement

• Identify opportunities for automation, process optimization, and advanced analytics within the fraud monitoring framework.
• Lead post-implementation reviews and lessons-learned sessions.

Required Skills & Experience

Program Management Expertise

• Proven experience in managing large-scale, multi-stakeholder programs in financial services or technology.
• Strong knowledge of program governance, PMO standards, and delivery methodologies (Agile/Waterfall).

Domain Knowledge

• Familiarity with fraud risk management, transaction monitoring, and card payment ecosystems.
• Understanding of regulatory frameworks and compliance requirements in the UAE.

Qualifications

Bachelor’s degree in Business, Finance, or Technology; PMP or PgMP certification preferred

Interested candidates send me your Cv along with below details:

Expected salary:

Visa/ Work Permit:

Notice Period:

Current Location: