PMO Manager

Your Responsibilities

Working at Lockton

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented, and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About The Role

Lockton MENA is building out a Business Project and Programme team and requires the successful candidate to be able to help frame and mature the services and standards we provide, assisting in the successful delivery of our project portfolio whilst providing our leaders with the insights and assurances they need.

We are seeking a motivated and detail-oriented individual to join our team as a PMO Manager. This role will be instrumental in supporting the implementation and adoption of new processes and procedures within our new PMO while providing crucial support to our Senior Leadership team. Reporting to the Chief Operating Office, the successful candidate will play a key role in monitoring and tracking our project portfolio, coordinating with business stakeholders and project managers, managing project finances, and supporting the overall success and establishment of our project delivery function.

Key Responsibilities

• Drive the implementation and adoption of new PMO processes and procedures, ensuring alignment with organisational goals and standards
• Champion the adoption of the processes and procedures throughout the business, providing guidance and support to ensure communication and successful implementation
• Take ownership of the processes and procedures of on-going and new projects
• Monitor and track the portfolio of projects, including project timelines, budgets, and resource allocations, to ensure projects are delivered on time and within scope
• Coordinate with stakeholders in the business to gather high level scope/requirements for new initiatives and projects
• Manage collective risks and issues across the project portfolio, identifying potential risks and developing mitigation strategies to minimise impact
• Coordinate between projects to ensure a portfolio view, identify dependencies, and facilitate collaboration and resource sharing where necessary
• Provide support to the Senior Leadership, including scheduling and supporting meetings, preparing presentations, and assisting with project documentation
  
  

Qualifications

Essential:

• Experience within the insurance industry is a necessity
• Previous PMO experience with an international focus is beneficial
• Strong knowledge of project portfolio management methodologies, processes, and controls
• Knowledge of managing delivery across all phases of the project lifecycle
• Delivery and detail focussed when overseeing and reporting on the Business Project Teams’ outputs
• Strong independent thinking, analytical and problem-solving skills with a proactive nature and not afraid to challenge as appropriate
• Proven ability to multitask, prioritise tasks, and meet deadlines in a fast-paced environment
• Effective communicator with internal stakeholders at all levels within the business to understand their needs
• Able to work independently as well as collaboratively within a team with an openness to new ways of working and approaches
  
  

Desirable

• Certification in project or change management (e.g., PMP, PRINCE2)
• Experience supporting a variety of teams: HR, Digital, Infrastructure and General Insurance teams
• Experience working in a rapid growth environment