IT Support – Sydney (Onsite) - Full Time
Preferable - Crafting CareersAustralia1 day ago
Full-timeRemote FriendlyInformation Technology
Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
EIL Global is a leading IT services provider across Asia Pacific and EMEA, specializing in desktops, servers, networks, and data centre technologies. Headquartered in Adelaide, we deliver professional and managed services that empower clients in their digital transformation journey.
Role Overview:
The Desktop Technician will provide advanced technical support for end users, ensuring smooth operation of hardware, software, and network systems. This role involves troubleshooting complex issues, performing installations and upgrades, managing assets, and supporting IT projects across Sydney and Melbourne offices.
Location: Martin Place, Sydney (with occasional travel to Melbourne)
Key Responsibilities:
• Provide onsite and remote support for desktops, laptops, mobile devices, and peripherals.
• Diagnose and resolve hardware, software, and network issues (VPN, Wi-Fi, wired).
• Install, configure, and maintain operating systems and applications.
• Deploy and image desktops/laptops, perform upgrades, and support IT projects.
• Collaborate with internal and vendor IT teams on cross-functional issues.
• Maintain IT asset records, ensure system security, and document all activities.
• Provide user training and guidance to junior technicians.
Requirements:
• Bachelor’s degree or equivalent, with 3–5+ years in desktop or IT support.
• Strong knowledge of Windows, macOS, Microsoft Office, and network fundamentals (TCP/IP, DNS, VPN, DHCP).
• Experience with imaging, deployments, and hardware maintenance.
• Excellent troubleshooting, communication, and time management skills.
• Must be onsite 5 days/week in Sydney; occasional travel to Melbourne.
• Willingness to work occasional nights/weekends.
If interested, kindly share your updated CV to [email protected],for proceeding further.
Role Overview:
The Desktop Technician will provide advanced technical support for end users, ensuring smooth operation of hardware, software, and network systems. This role involves troubleshooting complex issues, performing installations and upgrades, managing assets, and supporting IT projects across Sydney and Melbourne offices.
Location: Martin Place, Sydney (with occasional travel to Melbourne)
Key Responsibilities:
• Provide onsite and remote support for desktops, laptops, mobile devices, and peripherals.
• Diagnose and resolve hardware, software, and network issues (VPN, Wi-Fi, wired).
• Install, configure, and maintain operating systems and applications.
• Deploy and image desktops/laptops, perform upgrades, and support IT projects.
• Collaborate with internal and vendor IT teams on cross-functional issues.
• Maintain IT asset records, ensure system security, and document all activities.
• Provide user training and guidance to junior technicians.
Requirements:
• Bachelor’s degree or equivalent, with 3–5+ years in desktop or IT support.
• Strong knowledge of Windows, macOS, Microsoft Office, and network fundamentals (TCP/IP, DNS, VPN, DHCP).
• Experience with imaging, deployments, and hardware maintenance.
• Excellent troubleshooting, communication, and time management skills.
• Must be onsite 5 days/week in Sydney; occasional travel to Melbourne.
• Willingness to work occasional nights/weekends.
If interested, kindly share your updated CV to [email protected],for proceeding further.
Key Skills
Ranked by relevanceReady to apply?
Join Preferable - Crafting Careers and take your career to the next level!
Application takes less than 5 minutes