Uber
Senior Process Optimization Specialist (Amplify - Product)
UberPoland1 day ago
Full-timeRemote FriendlyManagement, Manufacturing
About The Team

The team's mission: backing creativity with operational efficiency.

Based in the Krakow CoE, the team is cross-functional and supports operations at the regional and global level.

We Focus On Four Core Areas

  • Business Processes (design, execution, optimization)
  • Automation (process automation, real-time monitoring, refactoring)
  • Data Analytics (query, deepdive, self-operating dashboard, data pipeline)
  • Data Science (modeling, machine learning, pattern identification, prediction)

The span of work is large, covering multiple verticals (such as Uber Rides, Eats, High Capacity Vehicle, Payment, Strategy & Planning) and Mega-Regions (such as Global, EMEA, US&C).

We're offering a hybrid model of working (60% minimum based out of our Krakow office, 40% optional work from home).

What You'll Do

  • Participate in the design of new business processes
  • Write Standard Operating Procedures (SOPs) and keep them updated
  • Execute complex processes and work on their continuous optimization
  • Write queries and scripts to reduce execution time and guide other team members
  • Own end-to-end project plan and suggest improvements for the entire portfolio
  • Improve technical skills continuously to match evolving business needs
  • Work on business-critical processes in coordination with Stakeholders and Team Members

What you'll need

  • Good knowledge in Google Sheets (reporting & trend analysis), SQL, and Google Script
  • Proven track record in operational excellence and continuous optimization, executing multiple business processes in accordance with SOPs and creating flows (ex., Lucidchart)
  • Practical experience in executing and optimizing large-scale processes (mega-region)
  • Faculty to guide project designs and continuous improvements
  • Ability to work on your own initiative independently (proactive) or in a Group (excellent teammate)
  • Strong Analytical Skills, Critical Thinking, Business Acumen
  • Excellent written and spoken English (fluent)

Key Skills

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