Senior Process Optimization Specialist
UberPoland7 days ago
Full-timeRemote FriendlyInformation Technology
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About The Team
The team's mission: backing creativity with operational efficiency.
Based in the Krakow CoE, the team is cross-functional and supports operations at the regional and global level.
We Focus On Four Core Areas
We're offering a hybrid model of working (60% minimum based out of our Krakow office, 40% optional work from home).
What You'll Do
The team's mission: backing creativity with operational efficiency.
Based in the Krakow CoE, the team is cross-functional and supports operations at the regional and global level.
We Focus On Four Core Areas
- Business Processes (design, execution, optimization)
- Automation (process automation, real-time monitoring, refactoring)
- Data Analytics (query, deepdive, self-operating dashboard, data pipeline)
- Data Science (modeling, machine learning, pattern identification, prediction)
We're offering a hybrid model of working (60% minimum based out of our Krakow office, 40% optional work from home).
What You'll Do
- Participate in the design of new business processes
- Write Standard Operating Procedures (SOPs) and keep them updated
- Execute complex processes and work on their continuous optimization
- Write queries and scripts to reduce execution time and guide other team members
- Own end-to-end project plan and suggest improvements for the entire portfolio
- Improve technical skills continuously to match evolving business needs
- Work on business-critical processes in coordination with Stakeholders and Team Members
- Good knowledge in Google Sheets (reporting & trend analysis), SQL, and Google Script
- Proven track record in operational excellence and continuous optimization, executing multiple business processes in accordance with SOPs and creating flows (ex., Lucidchart)
- Practical experience in executing and optimizing large-scale processes (mega-region)
- Faculty to guide project designs and continuous improvements
- Ability to work on your own initiative independently (proactive) or in a Group (excellent teammate)
- Strong Analytical Skills, Critical Thinking, Business Acumen
- Excellent written and spoken English (fluent)
Key Skills
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