RiskPod
Head of Delivery and Operations - Dubai/HK
RiskPodUnited Arab Emirates3 days ago
Full-timeInformation Technology

Head of Delivery & Operations:


Responsibilities


  • Provide the CEO with clear, consistent, high-level visibility across priorities, progress, and risks.
  • Lead firm-wide operational and strategic initiatives, ensuring disciplined execution from planning through delivery.
  • Design, build, and continuously optimise scalable systems, tools, and automations that support efficient, rapid growth across teams and functions.
  • Own and manage relationships with external partners—including fund administrators, custodians, vendors, and strategic service providers—overseeing onboarding, communications, and documentation.
  • Act as a force multiplier for the CEO by preparing updates, summaries, and meeting materials, driving follow-ups, and proactively reducing operational overhead through strong coordination and execution.


Requirements


  • 7+ years of experience in operations, business operations, project management, Chief of Staff, or similarly coordination-heavy roles.
  • Proven experience operating in fast-paced environments such as crypto, DeFi, blockchain, or high-growth technology startups.
  • Exposure to fund operations, investment management, or broader financial services.
  • Exceptional organisational skills with strong attention to detail and consistent follow-through.
  • Demonstrated ability to manage multiple priorities across teams while maintaining structured, forward progress.
  • Hands-on experience designing, improving, and implementing operational processes and systems.
  • Clear, concise, and proactive communication skills across written and verbal formats.
  • Strong passion for the crypto and DeFi ecosystem, with a solid understanding of its norms, culture, and dynamics.]


Benefits


  • Work directly with the CEO and senior leadership, collaborating with leading thinkers in a mission-driven, low-ego DeFi environment.
  • Take full ownership of high-impact initiatives with meaningful influence over the firm’s execution and growth.

Key Skills

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