Product Designer

Job Summary

We are a fast-growing technology company building and maintaining several high-performance digital platforms, including:

• Web & Mobile user-facing applications
• Payment and transaction processing systems
• Merchant dashboards and internal backoffice tools
• Multi-brand, multi-region user experiences

Our teams are based across Singapore, Taipei, and other regional offices.

As we scale, we are modernizing our product interfaces, establishing a unified design system, and enhancing usability across all products.

We are looking for a Senior Product Designer who can lead complex design initiatives, collaborate deeply with product & engineering teams, and elevate design quality throughout the ecosystem.

Key Responsibilities1. Lead end-to-end design across multiple complex product lines

• Own user flows, wireframes, prototypes, and high-fidelity UI for Web, Mobile, and internal tools.
• Drive UX/UI modernization of legacy systems to enhance usability, clarity, and consistency.
• Translate complex product logic and workflows into intuitive, user-friendly experiences.

2. Build and evolve our Design System

• Create and maintain scalable design components, visual guidelines, and interaction patterns.
• Work closely with frontend developers to ensure consistent implementation.
• Manage and apply Figma Tokens (color, typography, spacing, themes, components).
• Advocate for design consistency and maintain alignment across product teams.

3. Collaborate with Product Managers, Engineers, and Merchant Team

• Join requirement discussions and help define clear user flows with PMs.
• Understand merchant-facing workflows, operational constraints, and regional differences.
• Facilitate design reviews, alignment workshops, and cross-team communication.

4. User research and data-driven improvements

• Conduct or support usability testing, user interviews, and heuristic evaluations.
• Analyze behavioral data to identify friction points in critical journeys (onboarding, transactions, verification, dashboards).
• Provide evidence-based UX recommendations to improve efficiency and clarity.

5. Deliver cross-platform, multi-region optimized experiences

• Design responsive layouts and ensure excellent usability across devices.
• Adapt UI/UX for different markets while maintaining a unified design language.
• Ensure accessibility, scalability, and usability in all solutions.

6. Work within Agile teams (Scrum)

• Participate in Agile ceremonies (sprint planning, reviews, retrospectives).
• Collaborate closely with cross-functional teams in an iterative development model.
• Provide timely design assets and feedback aligned with sprint goals and timelines.

Requirements Hard Skills

• 5+ years of experience in UI/UX or Product Design
• Expert-level proficiency in Figma, including:
• Auto Layout
• Component Variants
• Component Library management
• Design Token System (Figma Tokens)
• Advanced Prototyping
• Demonstrated experience designing complex dashboards or data-intensive interfaces
• Hands-on experience maintaining or building a Design System
• Strong knowledge of UX principles, interaction design, and information architecture
• Familiarity with frontend constraints (HTML/CSS/JS/React basics are a plus)
• Practical experience working in Agile environments, especially Scrum

Soft Skills

• Strong communication and collaboration abilities
• Excellent reasoning and product thinking
• Ability to influence stakeholders and drive alignment
• Detail-oriented, quality-focused, and structured in approach
• Self-driven and comfortable working in fast-paced environments

Nice-to-Have

• Experience with multi-brand or multi-region platforms
• Experience designing financial/transaction workflows or verification processes
• Familiarity with analytics tools (session recordings, funnels, heatmaps)
• Motion design or micro-interaction capabilities