Job Description

This is a fully on-site position located on Chicago's South Side.

This role is responsible for designing, planning, implementing, maintaining, and supporting network infrastructures, including local area networks (LANs), wide area networks (WANs), and intranets in order to support and protect the business operations and growth.

This role will manage the network architecture and this person will need knowledge and experience in routing, switching, and security. Plays a critical part in implementing and maintaining network security measures such as firewalls, intrusion detection systems, and virtual private networks (VPNs). The network engineer also ensures that networks are safeguarded against potential threats. They perform continuous monitoring of the network performance to ensure optimal functionality.

Essential Duties and Responsibilities:

• Provides direct support in the day-to-day operations on network hardware and operating systems; duties include evaluation of system utilization, monitoring response time, and primary support for detection and correction of operational problems.
• Perform administration, configuration, maintenance, and support of all network equipment, including but not limited to firewalls, routers, switches, and wireless access points.
• Participates in the design, technical review, and implementation for network infrastructure hardware and network operating systems for voice and data communication networks.
• Analyze network traffic and predict growth to determine future needs.
• Ensure the TRI network has the proper security in place and that the latest cybersecurity measures are in place.
• Staying up to date on the latest technologies to determine the best options for TRI.
• Monitor cloud and datacenter traffic for network outages, performance issues, and security vulnerabilities.
• Perform and document routine adds, moves, or changes to voice and data networks.
• Analyze, resolve, and document network, hardware, software problems as well as incidents escalated from service desk tickets.

Requirements and Skills:

• Bachelor's degree in computer science, information technology, or a related field. Master's degree preferred.
• Proven experience in network architecture, design, implementation, and support.
• In-depth knowledge of networking protocols, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols.
• Strong understanding of network security principles and best practices, including firewalls, intrusion detection/prevention systems, VPNs, and encryption technologies.
• Proven ability to configure and manage networking equipment, including routers, switches, firewalls, VPNs, and voice.