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Cosmote Global Solutions

Dissemination IT Systems Integration, Operations & Support Specialist

Cosmote Global Solutions
Luxembourg · Contract · Entry

COSMOTE Global Solutions, as a member of OTE Group of Companies, is an ICT Systems Integrator delivering a broad range of ICT Solutions and Services.

CGS provides a broad range of ICT Services focusing on: Cloud, Data Centre operations, Networking, Cybersecurity, BI and Data Warehouse, Big Data, Service Desk, Proactive Monitoring, Operations and Support, Service Management, Project and Programme Management, and Professional Services.

Responsibilities:

  • Provide technical consultancy and support for the Dissemination and Publishing IT systems of the OP (e.g. EUR-Lex, EU Law Tracker,

N-Lex).

  • Monitor and analyse system logs (preferably using CloudWatch or Dynatrace) and prepare related reports and statistics (ideally with PIWIK or BI tools)
  • Handle IT system incidents, investigate root causes, and ensure timely resolution
  • Test new functionalities, identify and document issues, and follow up on their resolution
  • Coordinate the reception, validation, and testing of new releases using CI/CD pipelines (preferably on Bitbucket and/or GitLab)
  • Work with IT systems hosted in cloud environments (preferably AWS) and apply established change-management procedures
  • Create and maintain database scripts and Linux/Unix scripts

(e.g., JSON queries, shell scripting).

  • Analyse, design, and contribute to the evolution of IT systems
  • Provide 2nd-level technical support to users, including troubleshooting functional and non-functional issues related to HTML, XML, and CSS
  • Create, manage, and follow up on tickets with users and service providers
  • Draft and review technical and functional/non-functional specifications in collaboration with Enterprise Architecture and Operations teams
  • Actively participate in technical working groups and meetings with project teams, developers, stakeholders, and non-technical users
  • Deliver training sessions and demonstrations to internal teams

Requirements

  • Bachelor's degree in Computer Science, Information Technology, or a related field
  • Understanding of network components and topologies
  • Experience with Elasticsearch
  • Familiarity with containerisation technologies (e.g. Docker, Kubernetes)
  • Experience on automated testing
  • Minimum 5 years of professional experience in IT, of which:
  • 3 years in monitoring and analysing system logs and in Incident and Problem Management (ITIL)
  • 3 years in testing and validating functional and non-functional requirements
  • 3 years of drafting technical and functional/non-functional specifications
  • 3 years of working in Project Management roles
  • 2 year using services provided in the Cloud
  • 2 years in release management with experience in setting up and configuring CI/CD pipelines
  • 1 year in database and network management.

Key Skills

Ranked by relevance

cloud cicd data warehouse cybersecurity big data docker aws xml
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Posted
Jan 05, 2026
Type
Contract
Level
Entry
Location
Luxembourg

Industries

IT Services IT Consulting

Categories

Other

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