Location: Waterloo

Experience: 8-10 years

Required Skills: Site Reliability Engineering (SRE)

• Strong troubleshooting skills coupled with making data-driven decisions during incidents, to improve time to detect and resolve issues
  
• Strong understanding of cloud computing platforms (e.g. Azure) and cloud-native setups (AKS, serverless, etc.)
  
• Programming scripting experience in C, JavaScript TypeScript, PowerShell, bash, or python.
  
• A can do attitude is necessary, combined with a deep belief that everything can be automated, and systems must always be functional
  
• Ability to work with cross-functional Development, QA and Operations teams to understand the underlying architecture, and help improve its reliability and scalability
  
• Networking knowledge and in depth understanding of network concepts
  
• Deep understanding of the platforms use-case and its application.
  
• Able to communicate effectively with stakeholders, product teams and internal teams
  
• Lead by example to drive the team with the latest innovation and tools to ensure the team stays current with the latest technologies and implementation patterns
  
• Able to adjust quickly to business needs while ensuring quality
  
• Able to identify areas for efficiencies within the team and upskilling self and staff when necessary.
  
• Able to communicate effectively with stakeholders, product teams and internal teams
  
• Financial acumen is valuable for identifying cost-effective service solutions
  
• Proficiency in problem-solving. critical thinking to address complex service issues, ensure service quality, and efficiency
  
• Apply knowledge to comply with the Firmwide Technology Governance, processes and policies
  
• Conduct disaster recovery and controlled failure testing to improve resiliency
  
• Responsible to learning the latest technologies as it relates to the applications they are supporting
  
• Develop solutions to enhance TechOps and product teams capabilities and visibility for the respective applications