A career at Loftware is more than just a job – it’s an opportunity to help shape the supply chain of the future.

Job Title: Technical Consultant

Location: Šenčur, Slovenia (Hybrid)

Please note: Visa sponsorship is not available for this role.

Role Description

The Technical Consultant is responsible for a variety of roles in Professional Service including solution design, technical implementation, application / business rules configuration, deployment, training and documentation as a sole contributor or part of a larger project team. This person leads the implementation through a proven, structured methodology where the solution will be deployed, knowledge transferred, best practices adhered to and go-live completed. These projects combine on-site and remote work and provide a very dynamic work environment.

To ensure the clients' and Company's needs are met, the Technical Consultant will regularly collaborate with other members of the Delivery team and colleagues from a range of departments, such as Sales, Presales, Product Management, Development, Customer Success, Operations and senior management.

The Technical Consultant develops a specialization within a specific domain of expertise. The Technical consultant works independently as well as in teams. They are often responsible for the completion of parts of multiple projects or activities by leading a small team. This person is client focused and able to deliver technical information to a wide range of audiences that vary in technical understanding.

Responsibilities

• Understand customers’ requirements and their technical architecture, designing solutions for customer’s business requirements.
• Drive scope definition, requirements analysis, functional/technical design.
• Manage the technical proposal process and ensure that information and recommendations addressing customer requirements are accurate, properly defined, and detailed.
• Develop user interfaces, databases and backend logic for the integration of a labelling system with various third-party systems such as ERPs, WMS, MES or PLC.
• Perform installation, configuration, deployment, administration, and maintenance of solutions that implement industry standards using cloud and/or on-premises.
• Create and execute user acceptance testing materials.
• Provide labeling process and solution consulting.
• Proactively communicate statuses to Project Manager including identifying potential roadblocks.
• Assist in the coordination of project activities such as schedules, subcontractor interactions, report creation, presentation preparation, and status reporting.
• Manage minor and medium sized solution implementation projects.
• Provide third level technical support on-site and remotely.
• Ensure a high level of customer satisfaction through the effective delivery of services.
• Instill trustworthy and resourceful relationship between clients, partners and Loftware.

Required Qualifications

• Bachelor’s degree or equivalent along with 3-5 years in a technology environment.
• Ability to assess client’s needs and management requirements and creatively provide solutions that address those needs, solve clients’ problems, and add value to the clients’ organization.
• Strong knowledge of Microsoft SQL principles including normalization and stored procedures.
• SQL Server database creation and management.
• Windows Server management (IIS, Active Directory).
• Experience with both object-oriented programming (C# / .NET Framework) and scripting (VBScript, Python).
• Familiar with communication channels (TCP/IP, HTTP, RESTful services) and network principles (DNS, DHCP).
• Familiar with Agile Development Methodology.
• Excellent communication skills, both verbal and written including the ability to convey technical principles to a non-technical audience.
• Fluency in English language. German, Italian, Spanish or French language is a plus.

Soft Skills

• Self-motivated and able to prioritize and take ownership of implementation issues from origination to resolution.
• Excellent problem solving, troubleshooting, organization, and time management skills.
• You must be tenacious, intelligent, and entrepreneurial in nature.
• Excellent written and verbal communication skills
• Able to build trust and rapport quickly.
• Competitive drive and determination.
• Strong communications skills.
• Customer focused.
• Strong interpersonal skills.
• Strong problem-solving skills.
• Self-starter with a strong work ethic.
• Must be able to grasp technical concepts quickly.
• Driven to create value in a growing organization.
• Commitment to ensure customer deadlines are met.

Why Join Us?

• Working for the undisputed global leader in a business-critical industry offers unparalleled possibilities.
• Our team is made up of the most talented, curious, and inspiring people in their fields, each bringing something unique to the table.
• We use the power of the global team.
• We set you up for success. We offer comprehensive training to all employees and place an emphasis on employee development.

We win with inclusion

At Loftware, inclusion, diversity, and belonging are paramount to our success and our culture. We are an equal opportunities employer. This means we are committed to recruiting qualified applicants regardless of race, color, religion, age, sex, gender, national origin, disability, or protected veteran status. We believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential.

About us

We make the Supply Chain work

At Loftware, our end-to-end cloud-based labeling platform helps businesses of all sizes manage labeling across their operations and supply chain and our solutions are used to print over 51 billion labels every year. With over 500 industry experts and 1,000 global partners, Loftware maintains a global presence with offices in the US, UK, Germany, Slovenia, China, and Singapore making us a trusted partner for companies in automotive, chemicals, clinical trials, consumer products, electronics, food & beverage, manufacturing, medical device, pharmaceuticals, retail/apparel, and more.

More about us: https://www.loftware.com/about-us/company

#Makeyourmark with Loftware and apply today!