HubMub
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e& UAE

Solution Architect/Digital Support & Operations

e& UAE
United Arab Emirates · Full-time · Mid-Senior
Job Description

The role involves tasks such as providing application support, system administration, troubleshooting, technical support, and utilizing analytical skills to ensure smooth operation of applications and cloud services.

Responsibilities

  • Support deployment and configurations in the mobile application platform.

Operate & Monitor Web & Mobile Applications.

  • Monitor collaborations environment for anomalies and errors, reporting and escalation of issues.
  • Provide the required daily support, maintenance, and management of the platforms.
  • Provide Level-II support and prepare escalation toIT Development and Executive Management Team.
  • Forecasts system demands and recommends upgrades, expansions and reconfigurations.
  • Develop and maintain high standards in establishing procedures and policies to address routine jobs and certain resolution protocols.
  • Attending Customer Complains in a timely manner maintain section's KPI.
  • Documentation, follow-up and Maintenance of released Applications.
  • 24x7 Tier 2 support.
  • Report Application performance information to the Line Managers.
  • Exposure to Networking, Windows Administration, and other infrastructure applications.
  • Extend support for domain related applications within the section and comply sections rules and policies

Qualifications

  • Bachelor's degree in computer science
  • Hands-on Mobile Applications (Android and iOS)
  • Experience with Microsoft azure Kubernetes.
  • Databases fluency MySQL DB, Oracle DB, MONGODB
  • Unix Shell / PL SQL Scripting skills.
  • Oracle WebLogic or similar middleware such as NGIN
  • Web servers' knowledge Apache Tomcat, iPlanet, IIS
  • Fundamental Network Level knowledge is necessary

Key Skills

Ranked by relevance

system administration android apache oracle mysql cloud sql
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Country Guide

United Arab Emirates

Tax-friendly regional tech hub

Posted
Jan 06, 2026
Type
Full-time
Level
Mid-Senior
Location
United Arab Emirates
Company
e& UAE

Industries

Telecommunications

Categories

Engineering Information Technology

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