Information Technology Support specialist
Bulls Media WorldgroupUkraine8 days ago
Full-timeRemote FriendlyInformation Technology
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We are looking for IT support to join our global IT team.
What You will do:
The experience You will need to successfully complete tasks:
What You will do:
- Responsibility for IT equipment including purchasing
- Install and upgrade computer components and software
- Applying and updating required packages and server services, PC, laptop
- Provide support for Google workspace (G-suite)
- Manage users and access rights to company applications
- Handle on-boarding/off-boarding process for employees
- Offer technical support to company staff, both on-site and for remote users and offices.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Manage virtual servers, OS: Windows, Linux
- Integration, configuration, and operation of several systems (such as Monday, Freshdesk, Slack, Integromat), as well as their continuous improvement for all user groups
- Responsible for the maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization
- Recruitment interview.
- Test task.
- Technical interview.
- Final interview with CTO.
The experience You will need to successfully complete tasks:
- At least 2 year experience in an IT support / Help Desk role
- Knowledge of systems and networking software, hardware, and networking protocols
- Experience with G Suite ( Gmail, Calendar, Docs, etc.)
- Familiarity with Cloud platforms is a plus
- Experience with Integromat, Zapier, Monday is a plus
- Excellent time management skills with a proven ability to meet deadlines.
- Service oriented and positive person
- Strong analytical and problem-solving skills.
- Self learning abilities
- Upper-intermediate in English
Key Skills
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