Pine Software Technology Ltd is a software company specializing in trading technology solutions for regulated brokers and trading firms. The company provides Software-as-a-Service (SaaS) products designed to support electronic trading, brokerage operations, risk management, and financial data analysis.

As a Senior Site Reliability Engineer (SRE), you will be responsible for ensuring the reliability, availability, and scalability of our products and infrastructure. You will work closely with DevOps, engineering, and stakeholder teams to build and maintain robust observability, automation, and incident management practices.

Responsibilities

• Define, implement, and continuously monitor SLA, SLO, and SLI to measure and improve product availability and reliability.
• Design, configure, and maintain monitoring and alerting systems, including Grafana, VictoriaMetrics, Alertmanager, Grafana OnCall, Kibana, and Elasticsearch; integrate new observability tools as needed.
• Implement and maintain distributed observability solutions, including monitoring, tracing, and OpenTelemetry-based stacks.
• Ensure stability, high availability, and reliability of infrastructure and production systems.
• Participate in incident response, root cause analysis, and post-mortem reviews; drive corrective and preventive improvements.
• Take part in knowledge-sharing sessions, internal trainings, and documentation efforts; contribute to mentoring and hiring processes when needed.
• Participate in software release planning and collaborate with stakeholders and management on infrastructure and capacity requirements.
• Collaborate with stakeholders on the design, maintenance, and regular validation of backup and disaster recovery systems.
• Provide support to managers, developers, and QA engineers on monitoring, observability, and system analysis topics.

Job requirements

• 7+ years of total working experience
• HashiCorp Stack: Consul, Vault, Packer, Nomad, Terraform
• Configuration Management: Ansible
• Google Cloud Platform (GCP): VPC, GKE, Firewall, Cloud Storage, Compute Engine, Artifact Registry
• Kubernetes: GKE and on-premises solutions, Helm, Argo CD, SSO
• Containerization: Working with containers (Docker / containerd / Podman); building and running containers
• CI/CD: GitLab
• Networking: Strong fundamentals of network architecture and protocols
• Programming Languages: Bash, Python
• Operating Systems: Linux (Debian-based ~85%, RHEL-based ~15%), Windows family (~5%)
• Databases: PostgreSQL, MySQL, MongoDB
• Caching Solutions: Redis, Memcached
• Message Queues: RabbitMQ, Kafka
• Load Balancing & API Gateways: HAProxy, KrakenD, Kubernetes Gateway API
• Monitoring & Observability: Prometheus / VictoriaMetrics, Grafana, ELK Stack (Elasticsearch, Logstash, Kibana), OpenTelemetry, Vector, Netdata

Would be a plus

• General knowledge and understanding of financial, stock, and options markets.
• Amazon Web Services (AWS)
• Virtualization solutions on bare-metal platforms
• Experience with high-load systems and very high peak loads
• Experience with hybrid infrastructures (multi-cloud, cloud + bare-metal, mixed operating systems, etc.)
• GrafanaLabs Stack

Company offers

• Care from Day One – medical insurance immediately upon starting work, including dental care, massage and professional psychological support because your well-being matters
• Work-Life Balance – 25 days of paid vacation + 30 days of sick leave, so you can recover without unnecessary stress
• Investment in your energy – partial reimbursement for any sports activities that empowers you.
• Growth – partial coverage for English or Ukrainian language courses + a fixed budget for professional development. Choose what suits you best!
• Knowledge Library – books in the office and access to the Kuka online library to learn, grow, and find inspiration.
• Island Relaxation 14 days a year – enjoy a getaway at the corporate villa in Cyprus.
• Office of the Future – work at Unit City, where everything is designed for productivity, even during power outages or Modern Office in Larnaca – a stylish space for inspiration: open areas, cozy lounges, and functional meeting rooms – all for your comfort.

Join the Pine Software team, where your talents and aspirations will be recognized! We offer a dynamic work environment, opportunities for professional growth, and support at every step of your career path. Start your journey to success with us—apply today and take the first step towards your bright future!

Pine Software is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Please note, that only shortlisted candidates will be contacted. Thank you for considering Pine as your next career move!