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Description Of The Role
As a Senior Site Reliability Engineer, you will be a founding member of our dedicated SRE function, reporting directly to Florian Beer. This is a high-impact, autonomous role where you will design and implement the systems that power Laravel Cloud, Nightwatch, Forge and Vapor. You will act as a bridge between development and operations, advocating for a blameless culture and shared responsibility for reliability across the entire organization.
Your 12-Month Mission
Imagine we are all at Laracon in 12 months' time. You are telling the team about your first year, and the impact is undeniable:
- First 30 Days: You have stabilized our incident response by creating comprehensive, actionable runbooks for our core alerts.
- Day 60: You have pioneered "observability as code" by migrating our alert rules and dashboards into version control
- Day 90: You have established clear, data-driven SLOs for all customer-facing products, giving us a unified language for reliability
- Year One: You have transformed our visibility by creating beautiful, insightful dashboards used by the entire company and have significantly reduced manual toil through sophisticated automation.
- Architect Reliability: Establish SRE as a core function at Laravel, building the fundamentals from the ground up.
- System Design: Design, build, and maintain multi-region Kubernetes infrastructure and global distributed systems.
- Automation: Solve operational challenges through software, reducing manual intervention (toil) for our product teams
- Observability: Design and implement monitoring, logging, and alerting systems using tools like Prometheus, Grafana, and Loki
- Collaboration: Partner with product leads and SecOps to make reliability a shared responsibility
- Incident Response: Lead incident reviews and postmortems in a strictly blameless environment to foster continuous learning
Requirements - What You Will Bring
- Infrastructure Mastery: Deep experience with Linux system administration and cloud platforms, specifically AWS
- Orchestration & IaC: Proficiency with Kubernetes, Docker, and managing infrastructure via Terraform.
- Programming Skills: The ability to solve problems with software and scripting using PHP, Bash, or Go.
- Systems Thinking: A "smart and passionate" approach to troubleshooting, with the ability to deconstruct complex systems into triagable components.
- Reliability Mindset: Experience with SLO/SLI/SLA definition, capacity planning, and performance tuning.
- Soft Skills: A commitment to documentation, cross-team collaboration, and an automation-first mindset.
- Framework Familiarity: Previous experience working with the Laravel framework or our existing product suite (Cloud, Forge, Vapor, etc.) is highly preferred.
- Advanced Observability: Experience with Prometheus and Grafana Mimir for metrics storage and alerting.
- Cost optimization: Specialized knowledge in managing and optimizing resource usage and cloud costs
- Small tight-knit team where every developer counts
- Fully remote and globally distributed working environment
- Option to attend Laracon conferences around the world
- Health care plan (Medical, Dental & Vision)
- Paid time off (Vacation, Sick & Public holidays)
- Family leave (Maternity, Paternity)
- Pension plans (As locally applicable)
- Performance based bonus plan
- Company equity
Key Skills
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