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Your journey with us

Within our Enabling Services areas, we are looking for a dynamic and proactive Data Operations Analyst, with a primary focus on optimizing our International Business Travel programme and supporting the associated sustainability requirements.

You will play a critical role in enhancing our operational processes with a high focus on data analytics and collaboration across diverse stakeholders. Your innovative mindset will drive improvements that support our business objectives and contribute to our sustainability goals. With an interest in data analytics, you will:

• Oversee the collection, processing, and analysis of data from multiple sources to ensure accuracy and reliability.
• Monitor data quality from business intelligence platforms and take corrective action when required.
• Collaborate closely with internal and external stakeholders, including the Sustainability Lead within Deloitte Enabling services, as well as external vendors to optimize process value and impact.
• Contribute to a wide range of data analytical activities, including yearly carbon audits related to Scope 3 greenhouse gas (GHG) emissions, monthly travel carbon budgets, case studies, ….
• Analyse patterns of Deloitte Belgium’s International travel programme, its spend and CO2 emission results. Make suggestions for process improvement based on data driven insights.
• Identify growth opportunities according to business needs and market trends, and facilitate service enhancement initiatives with both internal and external stakeholders
• Support project teams and corporate initiatives to improve business travel processes and internal client experiences.
• Take accountability for monthly travel reporting activities to various Deloitte stakeholders.

From a day-to-day operational perspective, you will:

• Act as Single Point of Contact for the Deloitte Belgium International travellers, addressing travel-related inquiries including policy and sustainability matters, data requests and providing second line support.
• Oversee policy integrations from our international travel operating partners, ensuring optimal end-to-end content in the online booking tool, correct pricing and effective data workflows. Identify non-compliance and collaborate to achieve the desired outcomes.
• Contribute to various communication initiatives aimed at Deloitte target audiences, such as intranet communications, training sessions for travel arrangers and monthly introductory presentations to new employees.
• Coordinate large travel projects within the operations in collaboration with international travel partners.

Let's talk about you

• You obtained a bachelor’s or master’s degree, preferably with a first relevant experience.
• You have an excellent knowledge of English in combination with either Dutch or French.
• You have a dynamic and proactive attitude, a go-getter mentality and take pride in your work.
• You master the following competencies:
• Detail oriented with strong analytical skills
• Data-driven and critical thinking abilities.
• A problem-solving mind-set.
• Ability to build and maintain good relationships with stakeholders.
• Professional and adaptive communication style to establish credibility.
• Persuasive story building skills for diverse audiences.
• Effective time management skills.
• Resilience under stress and adeptness at multitasking.
• Experience in International business travel is an advantage.
• You have sound knowledge of MS Office applications, especially excellent skills using Excel, and you are acquainted with database and data visualization/reporting tools (e.g. Qlik Sense or Power BI).

Technology does not stand still. It takes innovative approaches to transform, modernize, and run existing technology platforms. The key is knowing when to take advantage of the new technologies to drive product and service enhancements, improve financial performance, and accelerate speed to market.

Who is Deloitte?

We provide industry-leading audit and assurance, tax and legal, consulting and related services. We are committed to driving innovation across offerings to help our clients address their challenges, while giving our professionals opportunities to learn and grow in this era of transformation.

In Belgium, +5000 dedicated professionals active in +10 offices, take great pride in bringing multidisciplinary expertise to a wide variety of clients, from national and international companies, small, fast-growing and large organizations to public institutions and governmental authorities.

Why Deloitte?

Be the true you! We foster diversity and inclusion and encourage you to bring your authentic self to work. Explore, question and collaborate while building a career that inspires and energises you.

Never stop growing! Diversity of thought makes us stronger. At Deloitte, we tailor a personalized learning experience, offering you the opportunity to grow at your own pace and achieve maximum impact.

We practice what we preach! As a Purpose-led organisation, at the heart of everything we do is a set of timeless principles and unifying values.

Life looks different for each of us, so we created a varied benefits package that you can tap into:

• My Benefits My Choice, a flexible rewards plan tailored to your lifestyle and priorities
• Sustainable transport options offered by Mobility@Deloitte
• Flexible work arrangements for all and initiatives supported by Parents@Deloitte
• Wellbeing tips and activities powered by Energise@Deloitte
• Topped off with other health benefits and insurance opportunities

Empowering our employees with flexible work arrangements remains essential in today's reality:

• Hybrid workplace: combination of home office and on-site (+10 offices in Belgium or client's premises).
• Part-time employment: all our jobs are open to full-time or part-time work under a 90% or 80% regime.

Join us to make an impact together! Apply now!