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Guidewire Software

Program Manager, Business Operations Team

Guidewire Software
Ireland · Full-time · Not Applicable

Summary

Guidewire is the leading provider of software solutions for the P&C insurance industry, driving innovation through our cloud-based platform. As part of our Product Development and Operations (PDO) team—our largest department—you will help shape the future of our business by improving processes that power new product development, market expansion, and operational efficiency.

We are proud to be recognized as a Top Cloud Employer on Glassdoor and as an industry leader by Gartner. At Guidewire, we foster a dynamic work environment centered on our core values: integrity, rationality, and collegiality.

We are looking for a Program Manager to join our growing Business Operations team. In this role, you will lead key programs that improve how we work, enhance collaboration, and streamline processes, contributing directly to PDO’s success. Reporting to the Director of PDO Business Operations, you will manage multiple projects that align with PDO’s strategic objectives—ensuring they are delivered on time, within budget, and with measurable impact.

Job Description

Key Responsibilities

  • Training & Onboarding
  • Collaborate with subject matter experts (SMEs) to create comprehensive learning paths for manager training, leadership development, and specialized technical skill development.
  • Collaborate with SMEs to design and implement a structured onboarding process for individual contributors, people managers, and executives across the department.
  • Manage relationships with current vendors and evaluate new platforms for upskilling, certifications, and training needs.
  • Programs & Events Management
  • Host internal Tech Talks and coach presenters to enhance their presentation skills.
  • Standardize the Tech Talk program across locations (Dublin, Kraków, India, and the Americas).
  • Manage the PDO All Hands meetings, including agenda creation, emcee duties, and coordination across Canada, Dublin, and Kraków teams.
  • Project Oversight & Process Optimization
  • Develop detailed project plans, including scope, objectives, and timelines, in collaboration with key stakeholders.
  • Lead cross-functional teams to meet project milestones and deliverables.
  • Monitor progress, risks, and issues, providing regular updates to stakeholders.
  • Drive standardization of tools and processes across PDO’s projects and programs.
  • Ensure all activities align with industry standards, best practices, and compliance requirements.

Required Skills & Experience

  • Bachelor’s degree (preferably in Business, Engineering, or related field).Proven experience as a Program Manager in a software product development or operations environment.
  • Strong understanding of Agile, Scrum, and other software development methodologies.
  • Ability to balance multiple priorities and "make things happen" across stakeholders and teams.
  • Demonstrated ownership and accountability, with a record of driving outcomes across geographies.
  • Excellent communication, interpersonal, and collaboration skills, with experience working with remote teams.
  • Proficiency in tools such as JIRA, Confluence, Slack, Zoom, Aha, Google Sheets, and Google Slides.
  • Self-motivated, positive, and a team player with experience in working across global time zones.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.

Key Skills

Ranked by relevance

c ha ui ai cloud lan nat pan confluence unity slack excel scrum rust jira zoom git lua esp sla ips eop emc
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Posted
Dec 06, 2024
Type
Full-time
Level
Not Applicable
Location
Dublin

Industries

Software Development

Categories

Project Management Information Technology

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