Position: Cloud Engineer

Location: Spain, Portugal, & Poland (Remote)

Contract Type: Full-time, Permanent

Skills: AWS, Python, DynamoDB & AWS Lambda.

We at Coforge are a technology consultancy partnering with a leading financial enterprise client to transform their cloud-based contact centre platforms. To support this engagement, we are seeking a Cloud Contact Centre Developer to join our team and work hands-on within Agile delivery squads on a high-impact client project.

This role offers the opportunity to work with modern AWS technologies, contribute to large‑scale customer interaction systems, and grow your expertise while being supported by a collaborative consulting environment.

What you’ll be working on

You will help design, build, and improve cloud contact centre solutions using Amazon Connect, Amazon Lex, and AWS Lambda (Python). The platform integrates with internal and third‑party systems and leverages core AWS services such as DynamoDB, Kinesis, and API Gateway.

You’ll be involved in both transformation initiatives and ongoing platform evolution, ensuring solutions are scalable, secure, and aligned with best practices.

Your responsibilities

• Develop AWS Lambda functions in Python to support contact centre capabilities
• Design and enhance Amazon Connect Contact Flows and Amazon Lex bots
• Build and maintain Infrastructure as Code using CloudFormation and SAM CLI
• Work across the full software delivery lifecycle, including CI/CD and Git workflows
• Collaborate closely with client teams as part of Agile squads
• Ensure solutions meet security, quality, and industry compliance standards

What we’re looking for

• 2+ years of experience as a developer in cloud‑based environments
• Strong Python development skills (mandatory)
• Hands‑on experience with AWS, particularly Lambda and Amazon Connect
• Understanding of SDLC, cloud fundamentals, CI/CD, and Infrastructure as Code
• Exposure to Java and/or JavaScript
• Strong English communication skills, both written and spoken

Nice to have

• AWS certification(s)
• Experience with contact centre platforms or IVR systems
• Familiarity with Agile methodologies (Scrum, Kanban), JIRA, and Confluence
• Exposure to AI or conversational technologies

Why join us

• Work on complex, real‑world client platforms used at enterprise scale
• Gain exposure to cutting‑edge cloud and contact centre technologies
• Be part of a consulting team that invests in learning, collaboration, and growth
• Develop your career while working across high‑visibility client engagements

Qualifications

• University degree in a technology‑related field, preferably Computer Science