Head of Product Design (UI/UX)

About This Job Opportunity

Our Vision

To be the world's most trusted global payroll partner, simplifying pay for all employees.

Our Mission

Empowering global workforces with seamless, compliant, and innovative payroll and payment solutions, enabling businesses to thrive in a connected world.

Our People

Our fundamental beliefs at CloudPay are built on core values of professionalism, passion, empowerment, innovation, and teamwork. We value our employees and strive to create a great workplace where everyone is valued, heard, inspired, and encouraged to bring their authentic selves to work. We're committed to providing an excellent employee experience through fulfilling projects, empowerment to make a difference, and an environment that inspires innovation.

What Makes This Role Exciting

As Product Lead, Design (UI/UX) you will lead the design vision, strategy, and execution across CloudPay’s product portfolio, including Payroll, Payments, Integrations, Core and Data & Analytics.

This is a high-impact role that will define how users experience CloudPay. You will lead the design team, collaborate closely with Product Managers, Engineers, and Product Operations, and shape intuitive, data-driven, and beautifully crafted user experiences across our platform.

Main Responsibilities

• Define and shape the UI/UX strategy across CloudPay’s products, ensuring design consistency, usability, and scalability.
• Design and lead CloudPay’s next-generation, AI-powered interface for customers, partners, and internal users, making a significant impact on our global product transformation and driving innovation across the platform!
• Define and evolve our design system in partnership with Engineering and Marketing, creating standardized components, patterns, and best practices.
• Conduct and oversee user research and usability testing, translating insights into actionable design decisions.
• Partner with Product Managers to shape product roadmaps and ensure design aligns with business objectives and customer needs.
• Mentor, lead, and inspire the design team, fostering creativity, collaboration, and professional growth.
• Champion user-centred design principles and advocate for the user experience across all product areas.
• Oversee design deliverables (wireframes, prototypes, user flows, high-fidelity mockups) and ensure timely execution within Agile product cycles.
• Partner with Engineering and Product Operations to support smooth design handoffs and maintain high-quality implementation
  
  

Experience Needed For This Role

• Solid level of experience in Product Design / UX / UI, including experience in leadership or a lead role.
• Proven track record designing complex B2B SaaS or fintech products (experience in payroll, payments, or enterprise platforms is a strong plus).
• Strong portfolio demonstrating user research, interaction design, and visual design excellence.
• Hands-on experience with Figma, prototyping tools, and managing design systems.
• Excellent collaboration and communication skills, able to influence cross-functional teams and leadership.
• Strategic mindset with strong attention to detail, user empathy, and an understanding of how design drives business value.
• Experience working in global, fast-paced environments is a plus.
  
  

About You And Our Core Values

• Taking ownership, working with integrity and respect
• Being a team player is key to our culture
• Solution and customer focused
• Great initiative with the goal for excellence in achieving results
• Dedicated to developing and always looking for continuous improvements
• Be creative, be committed, be engaged and enjoy what you do
  
  

Spanish Package And Benefits

• Competitive Salary
• Competitive vacation allowance
• Calm app
• Private Medical Insurance
• EAP
• Intensive Days
• Employee Referral Program
• WFH Allowance
• Life Assurance
• CloudPay NOW
• Paid Volunteering days
• Marriage Leave
• Study Leave
• Bereavement Leave
  
  

CloudPay is committed to being an equal opportunities employer.

The CloudPay culture is built upon on five core values, from which we develop our service, our technology and our business strategies. Our fundamental beliefs are a promise to our employees, customers and partners, built on the core values of professionalism, passion, empowerment, innovation, and teamwork.

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