Network Administrator

Dedicated exclusively to children and their families, The Hospital for Sick Children (SickKids) is one of the largest and most respected paediatric healthcare centres in the world. As innovators in child health, we lead and partner to improve the health of children through the integration of healthcare, leading-edge research and education. Our reputation would not have been built - nor could it be maintained - without the skills, knowledge and experience of the extraordinary people who come to work here every day. SickKids is committed to ongoing learning and development, and features a caring and supportive work environment that combines exceptionally high standards of practice.

When you join SickKids, you become part of our community. We share a commitment and determination to fulfill our vision of Healthier Children. A Better World.

Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

As a key member of the Network Services Team within Technical Services and Operations, you will be responsible for ensuring network readiness as we move from a traditional Phone System, Avaya CS 1000M PBX to an Avaya Aura infrastructure. You will be instrumental in the deployment of Avaya SIP sets, ensuring a seamless transition to a robust, scalable, and secure voice network that meets the hospital's evolving communication needs.

Here's What You'll Do

• Work with the project team and network team to ensure network readiness for the deployment of Avaya SIP Sets as part of the Avaya PBX to Avaya Aura migration.
• Diagnose and troubleshoot network issues (wired/wireless devices), restoring normal operations independently or collaboratively.
• Interface with Network Managed Service providers for network changes and requests.
• Prepare and maintain technical documentation, policies, procedures, cabling layouts, and project records.
• Perform capacity planning and monitor ongoing network operations.
• Collaborate with Senior Network Analysts and project teams on equipment installation and configuration.
• Manage and administer network monitoring systems (SolarWinds, Arista Cloud Vision).
• Provide network activation services, including VPN provisioning.
• Participate in afterhours and weekend project work as required.
  
  

Here's What You'll Need

• Post-secondary degree/diploma in Information Technology or equivalent experience.
• Minimum 5 years' experience supporting LAN/WAN technologies (wired and wireless).
• Strong knowledge of routing protocols (OSPF, EIGRP, ISIS, BGP) and switching (VLANs, STP, vPC, LACP, MLAG, VxLAN).
• Experience with IDS/IPS, ACLs, NATs, SSL/TLS, IPSEC VPNs.
• Knowledge of OSI model framework and common protocols, and how applications work at the network level (DNS, DHCP, SMTP, HTTP, FTP etc.)
• Working knowledge of IP Networks TCP/UDP and L2/L3 QoS Protocols.
• Knowledge of Wi-Fi and 802.11 protocols, RF planning, and troubleshooting.
• Hands-on experience with Avaya systems (CS1000/Avaya Aura), Extreme, Aruba, InfoBlox, Arista is an asset.
• Experience conducting root cause analysis and executing follow-up actions.
• Understanding of information security best practices.
• Experience with ITIL-driven Incident, Change, and Problem Management.
• Experience in enterprise data center environments.
• Commitment to equity, diversity, and inclusion.
• Strong verbal and written communication skills.
• Ability to work under pressure, both independently and in teams.
• Strong interpersonal and collaboration skills.
• Proven problem-solving skills, service-oriented and solution driven.
  
  

Employment Type: On-Site required. 1 year CONTRACT. Full-time (35 hour/week).

SickKids is committed to championing equity, diversity and inclusion in all that we do, fostering an intentionally inclusive and culturally safe environment that reflects the diversity of the patients, families and communities we serve. Learn more about workplace inclusion.

If you require accommodation during the application process, please reach out to our aSKHR team. SickKids can provide access and inclusion supports to eligible candidates to support their full engagement during the interview and selection process as well as to ensure candidates are able to perform their duties once successfully hired. If you are invited for an interview and require accommodation, please let us know at the time of your invitation to interview. Information received related to access, inclusion or accommodation will be addressed confidentially.

Technical difficulties? Email [email protected] with a short description of the issues you are experiencing. We will not accept resumes sent to this inbox but we are happy to respond to requests for technical assistance.

Tip: Combine your cover letter and resume into ONE document of 20 pages or less as you cannot upload multiple documents as part of your application.