Track This Job
Add this job to your tracking list to:
- Monitor application status and updates
- Change status (Applied, Interview, Offer, etc.)
- Add personal notes and comments
- Set reminders for follow-ups
- Track your entire application journey
Save This Job
Add this job to your saved collection to:
- Access easily from your saved jobs dashboard
- Review job details later without searching again
- Compare with other saved opportunities
- Keep a collection of interesting positions
- Receive notifications about saved jobs before they expire
AI-Powered Job Summary
Get a concise overview of key job requirements, responsibilities, and qualifications in seconds.
Pro Tip: Use this feature to quickly decide if a job matches your skills before reading the full description.
- Preferably diploma or degree in Hospitality or Tourism Management
- Minimum 2 years of experience in luxury hotel operations.
- Strong problem-solving, administrative, and interpersonal skills
- Customer Service
- Deliver the brand promise and ensure exceptional guest service at all times
- Maintain positive guest relationships and handle inquiries/complaints professionally
- Support internal customers and foster effective cross-department communication
- Financial
- Support the Outlet Manager in achieving revenue targets
- Ensure compliance with financial policies, cash handling, and reporting standards
- Assist with inventory control and the proper care of operating equipment
- Embrace new technology that improves productivity and workflow
- Operations
- Ensure all brand standards and audit requirements are met
- Work collaboratively with other outlets and departments
- Maintain cleanliness and organization of the outlet (front and back of house)
- Have full menu knowledge and upsell effectively
- Perform cashiering functions and balance transactions accurately
- Be present on the floor during peak periods to support the team
- People Management
- Ensure grooming and punctuality standards are consistently maintained
- Support the training, coaching, and development of team members
- Encourage creativity, engagement, and adherence to company values
- Ensure compliance with safety, hygiene, and HR policies
- Additional Duties
- Attend required trainings and departmental meetings
- Uphold professional behavior and represent the hotel positively
- Stay updated on industry changes and adjust operations accordingly
- Perform any other tasks assigned by management
Ready to apply?
Join Chedi Hospitality and take your career to the next level!
Application takes less than 5 minutes

