A leading organization in Qatar is looking to appoint a System Development Director to lead the design, enhancement, and integration of customer-facing platforms and core internal systems. This leadership role is central to the organization's digital transformation efforts and customer experience strategy.

Key Responsibilities:

• Lead the development of new customer-facing digital products and services, using agile methodologies and customer-centric design principles.
• Oversee improvements to existing systems, portals, ensuring usability, performance, and alignment with strategic goals.
• Drive modernization of legacy platforms and IT systems to increase automation, scalability, and efficiency.
• Ensure successful integration with government entities, financial institutions, and other third-party platforms.
• Lead teams in quality assurance, product development, and data analytics, ensuring alignment with business needs and continuous performance improvement.
• Implement data-driven approaches to product and system development, leveraging analytics and user feedback.
• Collaborate closely with internal stakeholders across operations, customer experience, marketing, legal, and compliance to ensure seamless alignment.
• Ensure all development activities comply with enterprise architecture standards and cybersecurity protocols.
• Stay ahead of technology trends and propose innovative solutions to maintain a competitive digital advantage.

Ideal Candidate:

• 15+ years of experience in system development, including 5+ years in a leadership role.
• Strong background in customer-facing digital platforms, enterprise architecture, and agile delivery.
• Proven track record in leading digital transformation and modernization initiatives.
• Deep understanding of system integration, data analytics, and secure platform development.
• Experience working with cross-functional teams in a government, regulatory, or public-sector environment is a plus.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, or a related field.
• A Master's degree or professional certification (e.g., PMP, Scrum Master, Product Management) is highly preferred.

Key Competencies:

• Strategic leadership and influence
• Customer-centric digital innovation
• Technical excellence in enterprise platforms and integrations
• Data analytics and agile product delivery
• Strong communication and stakeholder management

Why Apply?
This is a rare opportunity to drive digital transformation at scale, with national impact. You will work within a collaborative leadership team focused on innovation, performance, and citizen experience.

Interested?
Apply now to join a pioneering organization that is shaping the future of digital public services in the region.