DESCRIPTION OF THE TASKS

Following tasks will be performed by external service provider:

• Definition of test plans and test cases
• Construction of test scenarios and scripts
• Execution of tests
• Test coordination
• Reporting of test results
• Design, prepare and perform end-to-end tests (mixing automated and manual tests).
• Design, prepare and perform system integration testing (mixing automated and manual tests).
• Investigate bugs to find root causes in a complex web of applications, test and validate bug fixes.
• Interaction with the business analysts, customer, users, project leaders and the developers

1. LEVEL OF EDUCATION
2. As stated in the Article 2.6.3.1. of DIGIT-TM II Service requirements, a minimum educational qualification for lot 1 is: Level of education corresponding to Level 6 of the European Qualification Framework which typically corresponds to a bachelor’s level or 3 years of higher education.
3. KNOWLEDGE AND SKILLS
4. Following skills and knowledge are required for the performance of the above listed tasks:

• Strong experience with testing technologies, tools and techniques.
• Hands-on experience of manual Testing.
• Experience with Test Management Tools, notably Zephyr.
• Experience with Defect Tracking tools, notably Jira.
• Experience in test data management and SQL database operations (e.g. Oracle)
• Experience with agile methodology (Scrum)
• Experience with System Integration Testing and User Acceptance Testing
• Experience with Business Process Modelling
• Rapid self-starting and self-learning capability
• Excellent interpersonal and communication skills with technical and non-technical audiences
• Proven capability to effectively collaborate with business as well as technical colleagues.
• Capability to write clear and structured technical documents
• Excellent critical thinker, by using logic and reasoning to identify strengths and weaknesses of alternative solutions.
• Ability to promote and apply high quality standards.
• Ability to cope with fast changing technologies used in application developments.
• Strong analysis and problem-solving skills

Due to the particular nature of a large international organisation such as the European Commission, candidates should also have the following non-technical skills:

• Capability of integration in an international/multicultural environment, rapid self-starting capability and experience in working in team;
• Ability to participate in multilingual meetings;
• Ability to work in multi-cultural environment, on multiple large projects;
• Excellent Team Player
• High degree of discretion and integrity is required as the applications managed and maintained in EMPL.A.4 contain personal and confidential data

1. SPECIFIC EXPERTISE
2. Following specific expertise is mandatory for the performance of tasks:

• Knowledge of testing technologies, tools and techniques.
• Hands-on experience in the manual Testing.
• Knowledge of a Test Management Tool.
• Knowledge of a Defect Tracking tool.
• Experience in the test data preparation, preferably with SQL databases.

1. CERTIFICATIONS & STANDARDS
2. Optional certification : ISTQB certification or equivalent.