Product Designer

Our Purpose

Nourish is a market leader in enabling Sustainable Health and Care Systems, delivering outcomes that matter to people; it’s a new way of thinking about delivering efficient health and care at very large scale, personalised to each one of us.

Nourish is the leading digital social care records platform, suitable for a wide variety of care and support types for services supporting less than 5 people up to services supporting more than 10,000 people. Nourish is used by more than 235,000 carers every day to support 385,000 people within residential, nursing, learning disabilities, domiciliary care, dementia, supported living, and other care and support settings.

The Nourish platform is flexible and configurable providing care and support teams the ability to efficiently plan, record, and coordinate care via the desktop app and on the go using the mobile app. With powerful built-in features such as reporting and analytics, custom interactions, and personalised timelines, everyone within the circle of care is continually informed, giving more time for face-to-face, person-centred care. Intuitive and easy to use, Nourish is designed to empower care and support services to deliver exceptional care outcomes.

We are in the midst of one of the most exciting times in our history and while we are the current market leader in the sector, we are not become complacent. We are dedicated to our purpose of a better life for everyone. We continue to revolutionise the care sector and our incredible employees are what make this possible.

About The Job

As a member of the Design group, you will collaborate closely with your counterparts in Product and Engineering to create and enhance user-centric products. responsible for designing intuitive, accessible, and engaging user experiences, ensuring that our products not only meet user needs, but also provide a delightful experience.

The design team requires a balance of design thinking, research acumen, information architecture, and technical knowledge to create products that are useable – functional, simple, and intuitive - at scale.

Key Responsibilities

User Research: Conducts user research to understand user needs, behaviours, and pain points. Utilizes methods such as interviews, surveys, usability testing, and analysis of user data.

Design and Prototyping: Creates wireframes, storyboards, and user flows to effectively communicate design ideas. Develops high-fidelity prototypes to illustrate design concepts and user interactions. Collaborates with Product Manager and Lead Developer to ensure feasibility and value of design solutions.

User Testing: Plans and conducts usability testing sessions to gather feedback on design prototypes. Analyses user feedback and metrics to iterate on and improve the design. Presents findings and suggestions to both commercial and technical stakeholders.

Collaboration and Communication: Works closely with Product Managers to align on user needs, product goals, and business objectives. Partners with Lead Developers to ensure the design is implemented accurately and effectively. Facilitates design discussions and workshops to foster a shared understanding of user-centric principles within the team.

Design System Management: Contributes to and maintains the design system, ensuring consistency across products. Promotes best practices in UX design and accessibility standards.

Documentation: Documents design processes, decisions, and guidelines to ensure continuity and clarity. Creates detailed design specifications and handoff documents for development.

Desired Experience

Design Skills: 3-7 years proven experience in UX Product Design role, preferably within a collaborative, cross-functional team structure, in a SaaS B2B environment.

• Sub-Disciplines: Experience across more than one sub-discipline of interaction design, information architectural, research, visual design, or user interface design is highly desirable.
• Design Tool Fluency: Proficiency in design tools such as Sketch, Figma, etc. and prototyping tools like InVision, Axure, or similar.
• Technical Understanding: Basic understanding of front-end development (HTML, CSS, JavaScript) to collaborate effectively with developers. Awareness of technical constraints and feasibility when designing solutions.
• Design Principles: Strong foundation in user-centred design principles and knowledge of accessibility standards and guidelines (e.g., WCAG). Comprehensive experience of designing for both web and mobile applications delivering a unified user journey.
• Research Methodologies: Skilled in various user research methods (e.g., interviews, surveys, A/B testing, usability testing). Ability to analyse research data and translate findings into actionable design improvements.
  
  

Communication & Collaboration: Excellent verbal and written communication skills to articulate design decisions and collaborate with cross-functional teams. Ability to work closely with product managers, developers, and other stakeholders to align on goals and constraints.

• Problem Solving: Strong analytical and problem-solving skills to identify how to secure and engage users in the design process, understand user pain points, and design effective solutions. Ability to think critically and iteratively to improve designs based on user feedback and data.
• Wireframing & Prototyping: Proficiency in creating wireframes, mock-ups, and interactive prototypes to visualize design concepts, utilising modern design tools and frameworks.
  
  

Agile Methodologies: Embraces an iterative process that allows for continuous improvement in both design development and the collaborative process. Experience working within Agile / Scrum frameworks, with the ability to adapt to evolving project needs.

Education: Undergraduate degree in Design, Human-Computer Interaction, a related field, or equivalent practical experience.

Nourish Benefits:

As an employer, we offer all the support and development our employees need to grow their skills and expertise and we foster a culture of collaboration and contribution.

• 25 Days paid leave + Public holidays
• Private Medical Insurance
• Group Life Assurance
• Dental Cover
• Optical Cover
• Enhanced Maternity leave
• Pension Contribution
• Employee Assistance Programme
• Birthday Day off
• and many more...
  
  

All positions at Nourish are subject to a satisfactory Enhanced Disclosure and Barring Service check, references and receipt of the appropriate Right to Work documents.

Nourish is proud to be an equal opportunities employer and we actively seek and embrace differences in thinking, experience, ethnicity, age, gender, faith, personalities and styles.

The different skills, experiences and backgrounds our employees bring to their roles creates a diverse and makes Nourish a special place to work.