Assistant Product Manager

Job Title: Assistant Product Manager – GenAI Chatbot

Experience: 2–3 years

Education: Graduate (IT / CS / Business preferred)

Job Summary

We are looking for an Assistant Product Manager to support the development and daily operations of a GenAI chatbot. This role involves working closely with engineering, data, design, and vendors to help deliver chatbot features, support testing, track issues, and improve user experience.

Key Responsibilities

• Support the chatbot product from idea to launch and enhancements
• Gather business and user requirements and convert them into simple product requirements or user stories
• Coordinate with tech, data, design, and vendor teams
• Support testing, UAT, and release activities
• Track chatbot performance, user feedback, and issues
• Maintain product backlog, documentation, and release notes
• Support data, security, and AI governance requirements
• Assist in day-to-day operational support of the chatbot

Key Requirements

• 2–3 years of experience in product, digital, business analyst, or platform roles
• Basic understanding of GenAI / Chatbots / Conversational AI
• Understanding of APIs and system integrations (basic level)
• Strong communication and coordination skills
• Analytical mindset and attention to detail
• Willingness to learn and work in a fast-paced environment