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Qualification
- Bachelor's degree in Computer Science, Computer Engineering or a related Engineering/Business field.
- Strong knowledge of network, systems, desktop applications and databases Ability to multitask and support changes.
- Expert in a remote technical support role
- Problem solver with strong analytic skills
- Effective communication
- Minimum 9 years of progressive and directly related experience.
- Primary Duties and Responsibilities:
- Utilize working knowledge of Intersystems Healthcare Database, Caché ObjectScript and Intersystems Trakcare application for seamless systems operations.
- Apply experience in the Net Framework to contribute to the development and
- enhancement of the system.
- Employ working knowledge of data extraction techniques and participate in report
- development to provide valuable insights.
- Familiarity with crystal report is highly desired, as it play a significant role in generating comprehensive and informative reports.
- Possess working knowledge of Oracle Database and MS SQL Database, ensuring efficient data management and system functionality.
- Ability to check the CACHE script related to reports to fix issues reported by users on custom reports, automated tasks, extraction reports etc that were developed by our team
- Login to Windows Servers and install necessary applications, modify registry key,
- manage application services
- Should be able to troubleshoot minor issues reported on custom development done in asp.net (VB, C#)
- Ability to run queries in SQL and Oracle databases to extract and update data
- Should be able to create and modify crystal reports.
- Should be able to address application related issues and enhancements
- raised/requested by End User department, by either providing workarounds or
- coordinating with the concerned parties (other ICT Teams) in fulfilling/addressing the requirement/issue respectively, including, effectively communication, Providing remote access, Managing the change (patch, update or new implementation) as the Application mimsFocal point.
Key Skills
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