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AI-Powered Job Summary
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The technology platform is flexible, scalable, and modular, designed with a B2C user experience and supports the complex product attributes of the B2B world.
We leverage data by using machine learning algorithms to understand what is happening in the market, predict future trends and optimise marketplace performance.
You will be working on new projects with exposure to the latest technologies, whilst at the same time having some fun and working with a great bunch of people.
Key Accountabilities Will Be
- Working within customer projects to build, maintain and secure customer environments;
- Assist development teams in best practices and give technical advice on infrastructure architecture when needed;
- Ensure development processes follow our infrastructure standards for existing and new clients;
- Work on new ways to automate and improve our development and release processes;
- Ensure that client systems are secure against cybersecurity threats;
- Identify areas of cost optimisation within internal and customer architectures;
- Providing a Point of Contact (POC) for the NOC, ensuring an aspect of the 09:00 – 18:00 support range is manned and 18:00-02:00 if needed for deployments;
- Responsible to the Head of Systems and DevOps for the end-to-end management and control of all service events in 3rd line;
- Acting as a third-party supplier liaison on behalf of the Support Teams to resolve issues and provide knowledge and information;
- Offering help, guidance, and expertise to assist in the restoration of services to users in line with business requirements and SLA’s;
- Managing Service Requests and routing or escalating to relevant staff;
- Responsible for the production and upkeep of support documentation, where appropriate;
Must have
- AWS (Web Services, VPC, Load Balancing, Capacity Planning, Cost Management, Server Optimisation, Server Configuration, Backup and Disaster Recovery, CDN, DNS). Azure is a plus.
- Infrastructure as code. Experience using Terraform. CloudFormation and Chef are a plus.
- CI/CD administration, usage, and creation of pipelines as code. Experience using Octopus would be desirable.
- Experience using SQL Server, Couchbase or any other RDBMS.
- Experience using RabbitMQ and Elastic Search.
- PowerShell Knowledge
- Strong Windows skills and working knowledge of Linux systems.
- Advanced English is a must.
- PostgreSQL
- Docker
- ECS
- Working with GIT and Azure DevOps (TFS)
- Experience managing and deploying monitoring and logging systems is desirable. ELK, Prometheus, Kafka, Zabbix.
- .Net/C#
- Python
- Customer focused, good interpersonal skills and able to work as a lead of a small team.
- Good communication skills, proactive, resolutive.
- Demonstrate a methodical and structured approach to the management of support requests, incidents, problems and change requests.
- Able to work under pressure to tight timelines
- We do not micromanage, so you should be able to manage your own workload.
- Competitive compensation and regular performance-based salary and career development reviews
- Passionate experienced team, friendly atmosphere, concern for the comfort of specialists
- A corporate culture that inspires growth and development (tech talks, mentoring, etc).
- Accounting assistance
- Regular team-building activities.
- Comfortable working environment.
- 18 working days paid vacation.
- No micromanagement.
- Remote work.
Key Skills
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