Product Design Lead (UX/UI)

As an Experienced Product Design Lead (UX/UI) at Marsh McLennan, you will be a key leader in driving design strategy and execution across our digital products. You will lead a talented team of designers and collaborate across multiple functions to create user-centered, innovative design solutions that solve business challenges and elevate our design practice.

Product Design Lead (UX/UI)

We will count on you to:

• Collaborate with technology, product, marketing, editorial, and business teams to uncover user and business needs, translating them into engaging, simple, and intuitive design solutions.
• Advocate for the end user through human-centered design methods including discovery, research, whiteboard sessions, and user testing.
• Lead strategic planning, exploration, design, and build of projects using strategy frameworks, user flows, wireframes, and prototypes, driving alignment and decision-making.
• Build and develop a high-performing design team, fostering a collaborative culture that encourages creativity, research, and design excellence.
• Ensure UI/UX efforts align with product roadmaps and timelines, effectively communicating design decisions and strategy to senior leadership and stakeholders.
• Develop and maintain a cohesive design system that ensures consistency across digital products and aligns with brand principles.
  
  

What you need to have:

• 8+ years of experience in UX/UI or product design with a strong portfolio showcasing diverse design skills and styles.
• Proven success creating world-class digital experiences that drive business success and elevate design maturity.
• Excellent presentation, communication, and collaboration skills, with the ability to simplify complex concepts and influence at all organizational levels.
• Experience managing external agencies and cross-functional teams.
• Proficiency with design and prototyping tools such as Adobe Creative Suite, Sketch, and/or Figma.
• Strong understanding of front-end technologies (HTML/CSS, JavaScript) and their impact on design implementation.
• Familiarity with user testing tools (UserTesting, Hotjar, Google Analytics) and agile product development methodologies.
• Ability to interpret user research and data to inform design decisions.
• Bachelor’s degree in design, human-computer interaction, or a related field preferred.
  
  

What makes you stand out:

• Experience building and evolving design systems from the ground up.
• Demonstrated ability to balance creativity with strategic business goals, budget, and timelines.
• Track record of fostering a culture of innovation and continuous improvement within design teams.
• Strong stakeholder management skills with experience working across multiple business units.
• Passion for mentoring and developing design talent to raise the collective maturity of the design practice.
  
  

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
  
  

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit corporate.marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, Traveller community, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable support to any candidate with a disability/health condition to allow them to fully participate in the recruitment process. We welcome candidates to contact us at [email protected] to discuss any specific needs.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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