RPA Product Manager

RPA Product Manager role focuses on process discovery, requirement definition, value-based prioritization, and delivery accountability. Bridging business stakeholders and the RPA delivery organization to ensure automations are aligned to strategy and deliver measurable outcomes.

Key Responsibilities:

•    Plan and support the alignment of individual bots/automation projects with department and company strategy.
•    Drive value-based prioritization across the RPA backlog (value, effort, risk, dependencies, readiness).
•    Act as the primary bridge between business stakeholders and the RPA delivery team: align expectations, clarify scope, and keep conversations productive.
•    Lead process discovery, document as-is/to-be flows, and translate into PDDs, user stories, and acceptance criteria.
•    Own the team backlog and ensure it is delivery-ready: refine epics/features into well-scoped work items with clear acceptance criteria and definition of ready.
•    Work directly with RPA Developers and RPA Analysts to refine requirements, clarify scope, and resolve questions quickly to maintain flow.
•  Manage backlog prioritization using value, effort, risk, dependencies, and readiness.
•    Assign/prioritize work items in alignment with team capacity and commitments (in coordination with Tech Leads), ensuring the team delivers the highest-value outcomes first.
•    Drive quarterly planning and OKRs, track delivered value and adoption. Maintain transparency on delivery status, blockers, dependencies, and expected value realization proactively.
•    Collaborate with other IT Clusters, Product Owners, and other stakeholders involved in automation projects.
 

Qualifications

Qualifications:
•    2–5 years in roles such as IT Product Owner, IT Product Manager, Business Analyst (IT), Process Manager/Improvement, or similar.
•    University degree in business, management, economics, technical field, or related discipline (or equivalent experience).

Technical & Analytical Skills:
•    Strategy alignment and portfolio planning
•    Backlog ownership and refinement (epics/features → delivery-ready stories with DoR)
•    Requirements documentation, translating flows into delivery artifacts
•    Value-based backlog prioritization using value, effort, risk, dependencies, and readiness
•    Capacity-aware work sequencing and prioritization in teams.
•    Exposure to RPA (UiPath / Automation Anywhere / Blue Prism etc.) or automation programs. (would be plus)
•    Experience with OKRs, quarterly planning, value tracking (time saved/cost avoidance/error reduction). (would be plus)
•    Experience working in a SAFe Agile organization, including exposure to PI Planning and cross-team dependency management. (would be plus)

Soft Skills:
•    Clear communicator who can engage both business and IT audiences and drive decisions.
•    Strong facilitation skills (process walkthroughs, discovery workshops, training).
•    Critical thinking, organization, and stakeholder management in cross-functional settings.
•    Very good command of English (additional languages are a plus).

Other requirements:
•    Travel few times a year to HQ and other locations as required.
 

We offer Knowledge Center in Gdansk
One of the goals of Hapag-Lloyd strategy, is to become more agile in the way we work and to create an environment in which we can make faster and innovative decisions. Knowledge Center in Gdansk enables the further accelerated growth, especially in the area of developing innovative digital solutions, agility and business centricity. To learn more, please check our website - https://knowledgecenter.pl/ 
We offer:

• Private medical care (Medicover)
• Gym card (Multisport)
• Attractive annual bonus up to 22,5% (depending on company performance results)
• Group life insurance and employee capital plan (PPK)
• Cafeteria benefit system (cinema tickets, vouchers etc.)
• Focus on healthy lifestyle (fruit days, bike competitions, football training)
• Charity and volunteer initiatives
• Modern and well-connected office (Alchemia complex in Gdańsk Oliwa)
• Relocation support (financial support, covering immigration process and polish-language lessons for non-Polish citizens)
• Internal learning management system
• Development budget (sharing the costs of certifications and conferences/ IT events)
• Flexible working hours and home office possibility (hybrid work model)
  

About Us With a fleet of 313 modern container ships and a total transport capacity of 2.5 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 14,000 employees and 400 offices in 140 countries. Hapag-Lloyd has a container capacity of 3.7 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 133 liner services worldwide ensure fast and reliable connections between more than 600 ports on all the continents. In the Terminal & Infrastructure segment, Hapag-Lloyd has equity stakes in 21 terminals in Europe, Latin America, the United States, India and North Africa. Around 3,000 employees are assigned to the Terminal & Infrastructure segment and provide complementary logistics services at selected locations in addition to the terminal activities.