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Chedi Hospitality

Food & Beverage Captain

Chedi Hospitality
Qatar · Full-time · Mid-Senior

Job Qualifications

  • Degree or diploma in Hospitality or Tourism Management is preferred
  • Minimum 2 years of experience in hotel operations
  • Strong customer service, communication, and interpersonal skills

Key Areas of Responsibility

  • Customer Service
  • Ensure consistent delivery of the brand promise and exceptional guest service
  • Provide excellent service to both guests and internal colleagues
  • Handle guest and internal inquiries or concerns professionally and ensure timely resolution
  • Build strong relationships with guests and maintain positive interactions with colleagues
  • Operations
  • Ensure compliance with all brand standards and operational procedures
  • Work closely with outlet teams and other departments to support overall hotel success
  • Maintain proper stock levels of equipment and guest supplies
  • Greet, seat, take orders, and serve food and beverages according to service standards
  • Present menus, answer guest questions, and provide recommendations to enhance the dining experience
  • Clear and reset tables efficiently throughout service
  • Operate the Micros system confidently
  • Prepare bills, process payments, and perform cashiering duties as required
  • Ensure all cash and credit card transactions follow company and finance procedures
  • Maintain thorough knowledge of menu items and actively upsell when appropriate
  • People & Culture
  • Support and promote GHM's Values
  • Maintain a professional, respectful, and cooperative working environment
  • Additional Responsibilities
  • Participate actively in training sessions and meetings
  • Represent the hotel with professionalism at all times
  • Maintain strong working relationships with industry partners and external stakeholders
  • Follow hotel policies, procedures, and safety regulations, including hygiene and fire safety
  • Maintain high standards of personal grooming and appearance
  • Adapt to operational changes as required by the business
  • Perform any other reasonable duties assigned by management
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Posted
Jan 06, 2026
Type
Full-time
Level
Mid-Senior
Location
Doha

Industries

Hospitality

Categories

Management Manufacturing

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