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Virtusa

.Net Developer

Virtusa
Germany · Full-time · Associate
Key Responsibilities

  • Provide L3 support for.NET/COM/C++

platform applications, resolving complex technical issues and managing escalations from L2 support teams.

  • Monitor application performance and stability, proactively identifying and addressing potential issues.
  • Perform root cause analysis for recurring problems and implement long-term solutions.
  • Collaborate with development, infrastructure, and business teams to ensure seamless application integration and performance.
  • Manage incident and problem tickets, ensuring timely resolution and thorough documentation of the troubleshooting process.
  • Develop and maintain support documentation, including knowledge base articles, runbooks, and technical guides.
  • Implement and maintain application configurations, patches, and upgrades.
  • Participate in on-call rotation to provide 24-7 support for critical applications.
  • Conduct training and mentoring sessions for L1 and L2 support teams.
  • Ensure compliance with ITIL standards and company policies, including change management and incident management processes.
  • Extensive experience with Mainframe, Cobol, or Java/C++ Applications including configuration, administration, and support.
  • Proficiency in scripting and automation to enhance support processes and workflows.
  • Proven experience in managing escalations and providing L3 support..

Key Skills

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Country Guide

Germany

Strong tech sector & EU Blue Card visa

Posted
Jan 10, 2026
Type
Full-time
Level
Associate
Location
Munich
Company
Virtusa

Industries

IT Services IT Consulting

Categories

Engineering Information Technology

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