People Operations Executive

PEOPLE OPERATIONS EXECUTIVE | PHARMACY RETAIL | DUBLIN

About the Role:

This People Operations Executive role is central to delivering seamless people processes, maintaining compliance, and supporting both operational and strategic People initiatives as the Group grows. The role offers variety, autonomy, and the chance to make a tangible impact on employee experience and organizational effectiveness.

Reporting to the Director of People, this is a hybrid role, working between Group HQ in Dublin and your home office.

Core Responsibilities

Employee Lifecycle Management

• Own and deliver all People Ops activities across the employee lifecycle, ensuring a consistent and high-quality employee experience.
• Administer changes for joiners, movers, and leavers, including benefits, leave, contracts, and references.
• Maintain accurate employee records and ensure data integrity within HRIS system (Access PeopleHR).

Recruitment & Onboarding

• Manage and coordinate the full recruitment cycle: job postings, interviews, hiring panels, reference/background checks, and onboarding.
• Partner with hiring managers to ensure an efficient and engaging candidate experience.
• Track probationary periods and performance reviews, escalating issues as needed.

Performance Management & Development

• Guide managers and employees through performance management processes, including goal setting, reviews, and development plans, providing tracking and reporting on completion.
• Provide coordination and support on planning and execution of annual training plan.
• Provide oversight of development and training plan progress,

Policy, Compliance & Advisory

• Develop, update, and implement People Ops policies and procedures, ensuring compliance with Irish employment law.
• Stay informed of legislative changes and industry trends, adapting policies as required.
• Act as the first point of contact for employee queries, and support managers in handling general queries on performance, absence, and grievances processes.

Employee Experience & Engagement

• Support initiatives for employee engagement, wellbeing, and internal communications.
• Coordinate learning and development activities, employee surveys, and engagement programs.

Data Analysis & Reporting

• Gather and analyse People Ops data to identify trends and inform decision-making.
• Support reporting on recruitment, onboarding, and other HR activities.

Payroll & Benefits Administration

• Liaise with payroll and administer employee benefit schemes, providing guidance on eligibility and coverage.
• Administer and process changes associated with employee rewards and benefits as required across pension schemes, health insurance, bonus and ad-hoc perks.

Project & Process Improvement

• Contribute to continuous improvement projects, digital initiatives, and process enhancements.
• Support audit preparation, policy updates, and compliance reviews.

Ad Hoc Support

• Provide flexible support across a broad range of People Ops initiatives, including meetings, training, surveys, change programs, and other priorities.

Qualifications & Skills

• Education: Bachelor’s degree in Human Resources, Business Administration, or related field (or equivalent experience). CIPD membership preferred.
• Experience: 5+ years in HR/People Ops (with at least 2–3 years in a generalist or operations role), including recruitment and onboarding.
• Experience in a Retail or Tech environment is advantageous.

Skills

• Strong communication (written and verbal), interpersonal, and problem-solving skills.
• Proficiency in HRIS systems and Microsoft Office Suite; experience with HR analytics and dashboards is desirable.
• Numerate, data-driven, and detail-oriented.
• Ability to manage multiple priorities, work under pressure, and meet tight deadlines.
• High personal integrity, professionalism, and a pragmatic, people-focused approach.
• Comfortable with ambiguity and balancing governance with service.

Key Attributes

• Team player with the ability to build strong relationships, including with senior management.
• Proactive, energetic, and committed to excellence.
• Able to work independently and collaboratively in a fast-paced, high-growth environment.
• Maintains effective communication across diverse internal and external contacts.
• Demonstrates high standards of personal and professional conduct.

For further information please contact Orla Brennan on 0861720090/[email protected]