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Be a Part of Something BIG!
The Insurance Performance Marketing Manager is responsible for planning and implementing marketing activities to drive digital sales for travel insurance. The candidate should possess a strategic mindset, ability to build partnership and collaborate with the wider businesses across Singtel. He/she should also be highly analytical, data driven and detailoriented to manage end-to-end marketing campaigns to drive business growth. A successful candidate is a highly motivated individual who works independently in a fast-paced and hands-on environment
Make an Impact by
- Tasked to achieve growth in business sales through business-to-business (B2B) and business-to-customer (B2C) initiatives.
- Manage budget and develop projection/forecast
- Lead and strategies go-to-market plan to achieving yearly financial targets.
- Responsible for building brand and product awareness through above-the-line marketing by advertising through digital and out-of-home channels. For below-the-line marketing, leverage on internal stakeholders’ communication to reach out to relevant segment of audience.
- Work closely with marketing communication and customer lifecycle management teams to develop comprehensive marketing plans to execute and optimise campaigns to achieve business objectives.
- Monitor and review campaign performance via Google Analytics and Tableau and gather data insights from Business Analytics team.
- Use of Adobe Experience Manager to setup marketing pages and to create a smooth customer journey to drive sales conversion.
- Work closely with legal team to develop agreements for partnerships and terms for campaigns.
- Work closely with product and UX/UI team to improve the customer journey for assigned product in driving business goals.
- Manage and train tele-agent to acquire new customers and retain existing customers by driving renewal sales.
- Work closely with Operation team to handle customers’ enquiries
- Reconcile monthly sales reports for each product with Finance team for billing purposes.
- Prepare weekly reports to analyse business results with senior management
- Min Degree with 2-3 years of relevant experience, OR Diploma with min 5 years of experience in insurance background
- Experience in using digital paid ad
- Experience working in a paid media agency
- Bonus if have experience working on insurance products
- Excellent written and verbal communication skills
- Excellent interpersonal and organizational skills
- Proficient in Microsoft Office suite (eg. excel, word and powerpoint)
- Proficient in digital marketing channels (eg. Facebook, Google Ads, Search Engine Marketing, etc)
- Strong analytical problem-solving skills
- Strong attention to detail
- Has a positive attitude and eagerness to learn
- Flexible work arrangements
- Full suite of health and wellness benefits
- Ongoing training and development programs
- Internal mobility opportunities
Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!
We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.
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