Date: Jan 2026

Position: Product Designer

Department: Product - UX Team

Reports to: UX Manager

Employment Type: Full-time

Location: Melbourne

Workplace Type: Hybrid, 2-3 days a week in office

Who are we?

Rosterfy is a global leading, end-to-end enterprise volunteer engagement platform powering over 100 million volunteer hours. We exist to connect communities to events and causes they are passionate about.

Used by over 3 million volunteers across 26 different countries, Our SaaS platform powers mass volunteer programs across the globe for Not-for-Profits, local government, sporting federations, and major events. Our all in one solution helps our clients to recruit, retain, reward and train their volunteers, whilst also ensuring compliance.

Headquartered in Melbourne, Australia, with offices in Sydney, London, Dallas, Denver & New York, our vibrant, inclusive and passionate global team is driven to unite the world around volunteering.

Why you want to work with us

🚀 Rapid Global Growth: Rosterfy is a rapidly expanding company, Backed by top investors, Rosterfy is on a rocket ship trajectory, set for incredible growth and success.

🌏 Global Impact: We are reshaping volunteering globally and have an ambitious goal to redefine what it means to be a volunteer. Work with us, and be certain that you will make an impact.

❤️ Well-liked: with 4.5 stars on Capterra, 4.4 stars on G2, and winners of various awards, we are well liked by clients and recognised for our exceptional service and innovative solutions.

🏆 Awesome clients: We've been the volunteer management platform for 7 consecutive Super Bowls, Lifeline, & Oxfam amongst many other happy clients across 26 countries.

💸 Competitive salary: We offer a competitive salary commensurate with experience and qualifications, along with comprehensive benefits.

Check out our Employee Value Proposition slide deck here!

https://www.rosterfy.com/hubfs/Rosterfy%20EVP%20Deck.pdf

About The Role

Join Rosterfy's growing Design Team as a Product Designer and help shape the experience of a global volunteering platform. You'll work alongside passionate designers, engineers, and product managers to solve real problems and create intuitive experiences that make a genuine impact.

In this role, you'll transform customer insights into compelling designs that drive business growth and elevate user experience. If you're looking for meaningful challenges, a collaborative team environment, and opportunities to innovate and grow your craft, we'd love to hear from you.

What You'll Do

• Lead the end-to-end design process—from discovery and research through to high-fidelity designs—creating intuitive experiences that solve real customer problems
• Conduct user research and usability testing to gather insights, validate solutions, and continuously improve the platform
• Collaborate with cross-functional teams to experiment, innovate, and iterate quickly in an agile environment
• Champion the customer voice in every decision, sharing insights that build shared understanding and team alignment
• Create journey maps, storyboards, information architecture, and interactive prototypes that inform product decisions
• Balance user needs, business goals, and technical constraints to deliver products that drive satisfaction and growth
• Identify and prioritize UX improvements across the platform and contribute to our evolving design system
• Ensure accessibility, usability, and desirability across all platform experiences
• Track and analyze product performance using analytics and user feedback, iterating to achieve business and user goals
• Partner with product managers, engineers, and stakeholders to shape strategy, roadmap, and delivery

What You'll Need

• 5+ years of product design experience, ideally in B2B SaaS or growth-stage companies
• Portfolio demonstrating your UX/UI design process and approach to problem-solving
• Comfort working in ambiguity and adaptability to take on challenging initiatives
• Proven ability to design and deliver exceptional digital products end-to-end
• Strong UI craft with a passion for accessible, functional interfaces
• Hands-on UX skills including user flows, wireframes, journey maps, prototypes, and usability testing
• Ability to break down complex problems, make insight-driven design decisions, and articulate tradeoffs
• Experience designing complex workflows for web, mobile, or native applications
• Experience using and contributing to design systems
• Familiarity with agile delivery and tools like Figma, Miro, JIRA, and Confluence
• Excellent communication and collaboration skills in cross-functional teams

Nice to have:

• Experience with Enterprise platforms or Workforce Management solutions
• Commercial mindset to making design investments for maximum impact
• Experience building and maintaining scalable design systems
• Experience designing customer-facing workflow visualisation and automation
• Defining and designing AI-based solutions
• Mobile app design expertise

What’s in it for you:

• A hybrid and flexible approach to working
• Competitive salary offering
• Paid time off to participate in volunteering activities
• Referral bonuses and employee recognition programs

EEO Statement:

Rosterfy is an equal opportunity employer committed to building a diverse and inclusive team. We know that underrepresented groups — including women and people from marginalized backgrounds — are less likely to apply unless they meet every requirement. If you’re excited about a role but don’t tick every box, we encourage you to apply anyway. We’re all about potential, growth, and finding the right people to join us on our mission.