At Banner Solutions, every teammate is an owner.

Banner Solutions is more than a typical door hardware distributor – we’re obsessed with making our customers’ jobs easier through inventory availability, product findability, and top-tier customer support.

We are Securing Every Doorway and Beyond with Trusted Solutions.

Our expertise spans commercial, electronic access control, residential hardware, and locksmith supplies, supported by an industry leading e-commerce platform featuring products from over 260 manufacturers. Banner Solutions aims to simplify and enhance customer experiences through efficient processes and personalized service, setting new standards in the industry. We are entering an exciting phase of growth and expansion supported by significant investments!

Position Summary

As the Senior Vice President of Technology, you will play a pivotal role in leading the design, development, and implementation of our organizational information systems, software applications, and IT infrastructure. This executive leadership position requires expertise in directing IT strategies, managing teams, and aligning technology initiatives with the company's goals and objectives. This position is ideal for a hands on leader who enjoys rolling up their sleeves.

Responsibilities:

• Serve as a key member of the executive team, contributing to the identification and integration of emerging technologies in line with organizational objectives. Lead the development of mission-critical applications supporting long-term company goals.
• Spearhead technology planning efforts, collaborating with department heads in Operations, Finance, eCommerce, Supply Chain, HR, and Sales to establish and prioritize a comprehensive technology roadmap.
• Ensure the stability, fitness, and scalability of our ERP platform and associated applications, supporting daily operational needs, customer excellence initiatives, and aligning with our growth and strategic business plans.
• Demonstrate strong proficiency in implementing and supporting Warehousing and Distribution technologies, specifically Warehouse Management Systems (WMS), in a high-volume, fast-paced environments.
• Collaborate closely with operational, financial, and sales leaders to understand their technology needs, prioritize initiatives, and develop a cohesive technology strategy that supports both tactical and strategic goals.
• Provide direction and leadership to development teams, ensuring alignment with best practices, effective resource allocation, and successful project prioritization.
• Drive risk management efforts, oversee resource allocation, and ensure the implementation of development best practices while maintaining control and ensuring the achievement of objectives.
• Conduct ongoing research on new systems, software products, and services, making informed recommendations aligned with the company's technology needs and future growth plans.
• Oversee the implementation, configuration, and optimization of Warehouse Management Systems (WMS) across all distribution centers, ensuring seamless integration with ERP, and other supply chain technologies.
• Collaborate with Operations leadership to design and enhance warehouse workflows (receiving, picking, packing, cycle counts, returns, inventory transfers) supported by WMS functionality, driving efficiency and accuracy.
• Establish and monitor WMS performance metrics, ensuring system reliability, scalability, and uptime in high-volume environments.
• Retain ongoing relationship management for WMS providers and related technology partners.
• Develop and oversee testing protocols, user acceptance training, and change management initiatives tied to WMS deployments, upgrades, and enhancements.
• Implement security, compliance, and data governance protocols within WMS platforms to protect customer, inventory, and operational data.
• Provide strong leadership of the IT team by rapidly assessing the talent and organizational structure, developing a clear upgrade plan with input from functional leaders, and ensuring disciplined execution.

Qualifications

• Proven track record of executive leadership in Information Technology with at least 8 years of experience in a similar capacity.
• Expertise in managing ERP systems, Warehouse Management Systems, and implementing technology solutions in dynamic, high-volume environments.
• Strong interpersonal and communication skills with the ability to collaborate effectively with cross-functional teams and C-suite executives.
• Demonstrated strategic planning abilities with a focus on aligning technology initiatives with business objectives.
• Bachelor’s degree in information technology, Computer Science, or a related field; MBA or relevant advanced degree preferred.

What You Will Need to Succeed

• 5+ years’ sales experience required
• Experience in door hardware industry & locksmith channel preferred
• Willingness to travel 50% within designated multi-state territory
• A rigorous focus on customer experience and satisfaction
• Ability to influence, negotiate, resolve conflict, and build relationships
• Associate degree or bachelor’s degree

We foster an inclusive and supportive team culture that values diversity and collaboration and therefore encourage qualified candidates with relevant experience to apply, even if they do not meet all the listed qualifications.