Network Support Specialist-Level 1

Job Overview:

We are seeking reliable and skilled Network Level 1 Support Engineers to join our on-call dispatch tasks project. This role is ideal for professionals with hands-on experience in IT and network support who are available to assist with ad-hoc onsite requirements.

Key Responsibilities:

• Perform rack and stack installations for networking equipment.

• Configure and troubleshoot switches and routers.

• Handle structured cabling, patching, and connectivity tasks.

• Configure and troubleshoot printers and related peripherals.

• Provide console access support for devices.

• Assist with system migrations and deployment tasks.

• Perform imaging and re-imaging of systems.

• Support other IT/network-related tasks as dispatched.

Requirements:

• Prior experience in the IT/Network domain.

• Availability for on-call, dispatch-based work.

• Strong troubleshooting and problem-solving skills.

• Ability to work independently at client sites.

• Engineer must carry basic tools such as a console cable, ethernet cable, and a laptop.

If any additional tools are required, these will be communicated in advance.

Preferred Skills & Certifications (a plus):

• CompTIA Network+ • Cisco CCNA (or currently pursuing)