Job Purpose:

• The role is a key enabler in supporting the Chief Executive Officer in the effective management of the CEO Office and day-to-day executive operations.
• The role acts as a trusted liaison between the CEO, Board of Directors, Board Committees, senior management, regulators, and external stakeholders.
• The role is responsible for handling highly confidential matters with professionalism, discretion, and sound judgment, ensuring the smooth coordination of executive, governance, and administrative activities.

Tasks:

CEO Office & Executive Support

• Manage the CEO’s calendar, appointments, meetings, and priorities, ensuring optimal time management and coordination.
• Screen, prioritise, and manage incoming correspondence, emails, and communications on behalf of the CEO.
• Draft, review, and manage executive correspondence, reports, and presentations as required.
• Act as the primary administrative point of contact for the CEO Office.
• Handle sensitive and confidential information with the highest level of discretion and professionalism.

Board & Committee Liaison

• Act as a liaison between the CEO, Board of Directors, and senior management teams.
• Coordinate and organise Board and Board Committee meetings, including preparation of agendas, packs, logistics, and follow-ups.
• Attend Board and Committee meetings as required and prepare accurate and timely meeting minutes and action trackers.
• Manage the scheduling and logistics of quarterly Board and Board Committee meetings.
• Maintain Board and Committee documentation, records, and filing in line with governance requirements.

Regulatory & External Communications

• Manage formal correspondence and communications with regulators, including the Central Bank, as directed by the CEO.
• Ensure regulatory and official correspondence is tracked, filed, and responded to in a timely manner.
• Coordinate with internal stakeholders to support regulatory submissions and information requests where required.

Travel & Logistics Management

• Organise all CEO travel arrangements, including visas, flights, hotels, ground transportation, and itineraries.
• Coordinate complex domestic and international travel schedules with attention to efficiency and cost control.
• Manage last-minute changes and travel contingencies as required.

Expenses & Administrative Management

• Manage and reconcile the CEO’s expenses in line with internal policies and timelines.
• Support expense processing and documentation for Board-related meetings and activities as required.
• Manage filing systems (physical and electronic), records, and documentation for the CEO Office.
• Oversee stationery supplies, couriers, and general office administration for the CEO Office.

Internal Coordination & Events

• Coordinate closely with senior management, HR, Finance, and other departments to support CEO-related initiatives.
• Organise staff events, leadership meetings, and internal functions as required.
• Support ad-hoc projects and tasks requested by the Senior Director – HR or other senior stakeholders.

General & Ad-hoc Support

• Maintain a proactive, solutions-oriented approach to supporting the CEO and wider leadership team.
• Anticipate needs, manage competing priorities, and ensure smooth execution of executive activities.
• Perform any other duties as reasonably requested in support of the CEO Office.

Qualification:

• Bachelor’s degree or equivalent professional qualification.
• Strong command of English language; Arabic language skills highly advantageous.
• Proficient in MS Office (Word, Excel, PowerPoint, Outlook).
• Strong written and verbal communication skills.

Experience:

• Minimum of 7–10 years’ experience as an Executive Assistant or Senior Executive Assistant, preferably supporting a CEO, Managing Director, or C-suite executive.
• Prior experience in a banking, financial services, or regulated environment is highly preferred.
• Demonstrated experience supporting Board and Board Committee governance, including meeting coordination and minute-taking.
• Proven experience handling highly confidential and sensitive matters with discretion and sound judgment.
• Experience managing complex executive calendars, international travel, and logistics.
• Strong organisational skills with the ability to manage multiple priorities and deadlines under pressure.
• Confident stakeholder management skills, with the ability to interact professionally with senior management, Board members, and regulators.