Senior Manager of Connectivity Services

Location: Dubai (Current or Relocation)

Role Summary

Lead the strategy, development, and management of the company’s full range of connectivity services, including fiber, DWDM, and hyperscaler-targeted solutions. Drive the end-to-end product lifecycle, from market research and planning through launch and ongoing optimization. Work cross-functionally with technical, commercial, and operational teams to ensure offerings meet customer needs, network performance standards, and business objectives.

Key Responsibilities

• Own and manage the connectivity product portfolio, including: Hyperscaler and cloud-scale connectivity using dedicated fiber, DWDM capacity, and optimized low-latency, high-throughput routes for demanding workloads
• Broadband and private connectivity, including last-mile solutions for mission-critical locations
• Data center interconnects, including intra- and inter-DC links, cross-connect arrangements, and campus networking solutions
• Manage the product development budget, forecast resource requirements, and make adjustments to achieve product goals
• Capture detailed customer requirements, including latency targets, route diversity, redundancy expectations, SLA and bandwidth tiers, and on-net location preferences, and convert them into precise product specifications and commercial offers
• Ensure deals are structured according to approved commercial models, including IRU versus lease, recurring versus upfront billing, and validate SKUs, pricing, and billing logic before contract execution
• Monitor product performance, adoption, and utilization, track yield and segment uptake, identify underperforming offerings, and drive corrective actions with relevant teams

Education:

• Required: Bachelor’s degree in Telecommunications, Engineering, Business, or related field

Experience:

• 10 or more years in product management or connectivity/network services, with experience in fiber, DWDM, or hyperscaler networks
• Experience managing global, multi-location, or cloud-scale connectivity solutions