Siebel Open UI Specialist
VodafoneQatar22 hours ago
Full-timeInformation Technology
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- Assess, design, and implement new products & services through different Releases on Oracle Siebel Open UI, Mass Market & EBU CRM to ensure reaching the required business needs.
- Lead and handle the development team resources (Vodafone or third-party resources) in the Agile project, to ensure the delivery is on time and of high quality, as aligned with domain manager.
- Supervise and assign PBIs to the team and its progress.
- Lead the requirement assessment of Open UI impacts for usual business projects.
- Ensure the Siebel Open UI team adheres to the industry best practices and design guidance provided by domain manager.
Prepare all the needed RFCs and Change requests for Service Management according to the SLA.
- Closely work with Scrum master and product manager of the agile team for sprint and deployment planning
- Train the new resources in the team on the existing technical framework and functionalities.
- Support test teams, and business product managers throughout testing phases of the releases.
- Support deployment including writing deployment guides, raising RFCs.
Collaborate with the rest of the team to design & implement capability enhancements.
Report & highlight to CRM Domain manager any risks or issues in design and build.
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