Partnerships Operations Manager
GoMiningLatvia19 hours ago
Full-timeRemote FriendlyOther
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We are looking for a Partnerships Operations Manager to act as the operational lead of GoMining's referral and partnerships program.
This role is effectively a deputy to the program owner: responsible for execution, coordination, and operational excellence across the partnerships team. You will ensure that plans are delivered on time, communication is aligned, and partner-facing initiatives are executed smoothly, while also proactively suggesting improvements and new ideas.
Responsibilities
This role is effectively a deputy to the program owner: responsible for execution, coordination, and operational excellence across the partnerships team. You will ensure that plans are delivered on time, communication is aligned, and partner-facing initiatives are executed smoothly, while also proactively suggesting improvements and new ideas.
Responsibilities
- Monitor execution of tasks, deadlines, and commitments across the referral and partnerships program
- Coordinate the work of Affiliate Managers, Referral Managers, and Account Managers
- Act as a bridge between the partnerships team and marketing, design, product, and support teams
- Prepare regular reports on program performance, task status, and key metrics
- Work with numbers: track KPIs, partner activity, and revenue dynamics
- Communicate new features, promotions, and updates internally and ensure they are properly delivered to partners via managers
- Collect partner requests and feedback, assess priorities, and translate them into clear tasks for product and design teams
- Oversee preparation of partner materials, designs, communications, gifts, and special activities
- Initiate surveys, internal improvements, and process optimizations within the program
- Support and motivate the team, helping with prioritization and day-to-day operational decisions
- Experience in operations, program management, project management, or similar coordination-focused roles
- Strong ability to manage processes and align multiple teams and stakeholders
- Excellent organizational and communication skills
- Confidence working with metrics, reports, and KPIs
- Experience with task trackers and CRM systems (Monday is a strong plus)
- Proactive mindset with the ability to suggest improvements, not just execute tasks
- Interest in crypto, fintech, or digital products and willingness to learn the domain
- English level B2 or higher
- Experience establishing QA processes and mentoring teammates.
- Interviewing and onboarding new QA engineers.
- Experience testing blockchain / Web3 applications
- Professional growth: support for courses, conferences, and English learning (up to 100% coverage).
- Work-life fit: remote or hybrid format with flexible hours across international teams.
- Paid leave: up to 28 vacation days, 15 sick days, plus local holidays.
- Recognition programs: structured performance reviews and team awards.
- Team culture: retreats in international locations (for example, company villa in Turkey, Bali)
Key Skills
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