About Maximus

At Maximus Canada, we share an authentic desire to do something meaningful to help others succeed. We apply our deep operational expertise, technology innovation, and digitally enabled citizen engagement in new ways and help governments solve complex problems. Maximus Canada collaborates with government partners to deliver a variety of citizen services, including healthcare administration, federal and provincial programs, and contact centre services across Canada. We offer eHealth solutions through our Medigent® suite of products, as well as technology consulting and business process services. We leverage our deep operational expertise, technology innovation, and digitally enabled customer engagement to deliver fast solutions. Today, we proudly support many federal, provincial and municipal programs across the country powered by Canadians.

Globally, Maximus has operations in the United States, India, Saudi Arabia, United Arab Emirates and the United Kingdom.

Our mission is to affect fundamental change in the lives of every individual with whom we engage and at every touchpoint. But ultimately, what we do is improve people’s lives. And that is a testament to the ingenuity, commitment, and compassion everyone brings to their role at Maximus Canada and their dedication to connecting citizens with the services they need from Government agencies.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require assistance in accessing job openings, applying for a job on this site, completing screening and/or interview questionnaires or participating in any aspect of the recruitment and selection process, please contact us at careers@maximuscanada.

We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process

Contract Position Summary:

We are seeking a skilled and experienced Scrum Master to support a new Genesys Cloud Contact Centre project with one of our government clients. This is a long-term contract position that requires background working on contact centre solution projects.

Required Qualifications:

• Min 5 years of experience as a Scrum Master
• Must have experience in Contact Centre Solutions
• Must hold a reliability level government of Canada security clearance
• Must have experience in project delivery and tracking using Waterfall and Agile
• Must be resourceful, a quick learner, have leadership skills, be a strong facilitator, and have positive attitude
• Must have the ability to maintain good client relationships

Preferred Qualifications:

• Knowledge of Azure DevOps
• Bilingual (FR/EN)
• Experience working within the Government