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1 configure new Public Cloud tenants via automation – Jenkins, Terraform, Ansible, gitlabci, atlantis.awx (ansible tower)
2 Kubernetes and docker understanding and troubleshooting.
3 Provide day-to-day support to existing customers and ensure that the team is always exceeding their expectations
3 Develop system health metrics for both real time monitoring and usability recommendations
4 Enforce best practices for security and reliability
5 Participate in security initiatives, including access control and vulnerability testing
6 Maintain documentation of the infrastructure and suggest areas for improvement
7 Assist in maintaining platform availability to defined levels
8 Troubleshoot and address infrastructure issues as necessary
9 Collaborate with the Cloud Automation team on shared objectives on future desired state
10 Assist in the validation of new automations in Azure and AWS if the need arises
11 Investigate new technologies and methodologies to better support the product
12 Coach and mentor other team members as needed
13 Participate in an on-call rotation as required
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