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The Network Engineer supports the IT infrastructure team by monitoring network systems, performing first-line troubleshooting, and assisting with network equipment maintenance and small deployments. This role provides an opportunity to learn and grow within a dynamic network operations environment.
Responsibilities
- Monitor network performance using SolarWinds and escalate issues as needed.
- Perform first-line network troubleshooting and resolve basic connectivity problems.
- Contact Internet Service Providers (ISPs) for outage resolution and service coordination.
- Assist in small-scale network deployments and configuration tasks.
- Support the maintenance and documentation of Aruba switches and wireless controllers.
- Assist with Fortinet firewall configurations and basic security monitoring.
- Support Infoblox DDI operations including DNS, DHCP, and IPAM tasks.
- Document network changes and maintain accurate records for compliance and knowledge sharing.
- Collaborate with internal teams and external vendors to ensure service continuity.
Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or related field.
- Minimum 2 years of hands-on experience in enterprise network engineering.
- English (fluent) and Portuguese
- Preferred: Aruba Certified (ACSA/ACSP), Fortinet NSE (Level 4+), Infoblox Certified Network Professional.
- Specific knowledge of routing and switching protocols
- Understanding of Networking concepts such as DNS, DHCP, HTTP, SSL, OSI Model and TCP/IP
- Cisco CCNA certified (or equivalent network administration)
- Aruba Switching and Wireless
- Aruba Clearpass
- MS Office 365 and ServiceNow
- ITIL qualification
- Experience participating in infrastructure projects and small-scale deployments.
- Background in maintaining network equipment, troubleshooting, and performance monitoring.
- Experience working with cross-functional teams and external vendors.
Work schedule:
Monday to Friday: 7:30 AM - 5:30 PM
Friday: 7:30 AM - 4:30 PM
Location Sumaré
Hybrid: 3 days on-site per week
Key Skills
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