Network Engineer

The Network Engineer supports the IT infrastructure team by monitoring network systems, performing first-line troubleshooting, and assisting with network equipment maintenance and small deployments. This role provides an opportunity to learn and grow within a dynamic network operations environment.

Responsibilities

• Monitor network performance using SolarWinds and escalate issues as needed.
• Perform first-line network troubleshooting and resolve basic connectivity problems.
• Contact Internet Service Providers (ISPs) for outage resolution and service coordination.
• Assist in small-scale network deployments and configuration tasks.
• Support the maintenance and documentation of Aruba switches and wireless controllers.
• Assist with Fortinet firewall configurations and basic security monitoring.
• Support Infoblox DDI operations including DNS, DHCP, and IPAM tasks.
• Document network changes and maintain accurate records for compliance and knowledge sharing.
• Collaborate with internal teams and external vendors to ensure service continuity.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related field.
• Minimum 2 years of hands-on experience in enterprise network engineering.
• English (fluent) and Portuguese
• Preferred: Aruba Certified (ACSA/ACSP), Fortinet NSE (Level 4+), Infoblox Certified Network Professional.
• Specific knowledge of routing and switching protocols
• Understanding of Networking concepts such as DNS, DHCP, HTTP, SSL, OSI Model and TCP/IP
• Cisco CCNA certified (or equivalent network administration)
• Aruba Switching and Wireless
• Aruba Clearpass
• MS Office 365 and ServiceNow
• ITIL qualification
• Experience participating in infrastructure projects and small-scale deployments.
• Background in maintaining network equipment, troubleshooting, and performance monitoring.
• Experience working with cross-functional teams and external vendors.

Work schedule:

Monday to Friday: 7:30 AM - 5:30 PM

Friday: 7:30 AM - 4:30 PM

Location Sumaré

Hybrid: 3 days on-site per week