AI & ML Engineer
Greenstone Financial ServicesAustralia22 hours ago
Full-timeEngineering, Information Technology
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Full Time Opportunity
We're looking for an experienced AI and Machine Learning Engineer to join our team and help shape the future of data-driven products.
The AI & ML Engineer plays a critical role in building data-driven products and analytical solutions that drives Greenstone's business outcomes. This role will particularly focus on developing and maintaining machine learning models and AI algorithms that power product features, enhance customer experiences, and optimise decision-making.
Working closely with product owners, data analysts/scientists, and wider business stakeholders, you will transform complex datasets into scalable AI/ML solutions, ensuring models are interpretable, reliable, and aligned with product and business goals.
What are we looking for?
Benefits
We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:
Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more
Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.
We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.
We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.
Location
Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.
Please remember to discuss your application with your manager and to complete an Internal Application form, which can be found on the Shine hub
If you have any questions or would like any further information about this
opportunity, please reach out to our Talent Acquisition Team for more
detail.
We're looking for an experienced AI and Machine Learning Engineer to join our team and help shape the future of data-driven products.
The AI & ML Engineer plays a critical role in building data-driven products and analytical solutions that drives Greenstone's business outcomes. This role will particularly focus on developing and maintaining machine learning models and AI algorithms that power product features, enhance customer experiences, and optimise decision-making.
Working closely with product owners, data analysts/scientists, and wider business stakeholders, you will transform complex datasets into scalable AI/ML solutions, ensuring models are interpretable, reliable, and aligned with product and business goals.
What are we looking for?
- Bachelor’s or Master’s degree in Computer Science, Data Science, Statistics, Mathematics, Artificial Intelligence, Machine learning or a related field
- Strong collaboration and communication skills, with the ability to work effectively with actuaries, analysts, and business stakeholders
- Minimum of 3 years of industry experience in Data Science or Machine Learning, with a proven track record of developing and deploying models for customer churn prediction, customer segmentation, and customer lifetime value estimation
- Proficiency in AI and ML frameworks and libraries such as scikit-learn and PyTorch; strong experience with data manipulation libraries including Pandas and NumPy
- Solid programming skills in Python and SQL, with the ability to analyse complex datasets and interpret analytical findings effectively
- Strong understanding of Generative AI concepts and techniques, including large language models (LLMs) and prompt engineering; hands-on experience with libraries such as Hugging Face Transformers, LangChain, and Retrieval-Augmented Generation (RAG) frameworks
- Experience in model versioning, monitoring, and implementing automated retraining pipelines. Experience with MLflow or similar model lifecycle management tools
- Experience working with code repositories (GitHub)
- Ability to balance technical excellence with practical business considerations, particularly within regulated industry environments
- Hands-on experience with Databricks and Cloud platforms such as AWS, Azure, or Google
- Understanding of insurance data and domain knowledge such as policies, claims and underwriting
Benefits
We are passionate about our core values of Customer First, We Care, One Team, and Results Driven, which define how we approach our work. We recognise that our colleagues are the key to our success. That's why you can expect to be rewarded for the hard work you put in through job satisfaction, career development and the fantastic range of benefits we offer:
Fantastic employee benefits including flexi days, flexible working, annual $1200 travel/parking allowance & more
- State of the art building facilities including a dedicated & subsidised on-site company café (weekly free lunch) & on-site gym
- Health & well-being initiatives and programs
- Opportunity to take part in in-house leadership & emotional intelligence workshops
- Quarterly award functions and a grand annual conference to recognise our people
- Retail discounts e.g. movie tickets, Zoo passes, live shows + more
- Morsl market (a fully automated self-serve, food and drink marketplace with a wide variety of meals, snacks and drinks)
Greenstone distributes insurance products under trusted brands in Australia, New Zealand and Canada. Some of our brands are Buddy, Australian Seniors, New Zealand Seniors, OneChoice, Real Insurance, SPCA Pet Insurance, Prime Pet Insurance, North Cover, FiftyUp, Guardian and Choosi.
We are the leading distributor of direct Insurance products in the Australian insurance market. Since launching into the Financial Services sector in 2007, Greenstone has experienced a commanding volume of growth being recognised for our credible brands, customer focused values and people-driven work culture.
We are passionate about our core values, which contribute towards the positive culture that supports our employees, our customers and our community.
Location
Great central location in Norwest Business Park, Norwest, only a short walk from Norwest Metro station and also direct bus access from Parramatta and Blacktown.
Please remember to discuss your application with your manager and to complete an Internal Application form, which can be found on the Shine hub
If you have any questions or would like any further information about this
opportunity, please reach out to our Talent Acquisition Team for more
detail.
Key Skills
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